Summary: Import CoordinatorThe primary duty of the Import Coordinator is to review, and process import transactions, including all related activities, for one or more major accounts, and to provide excellent and timely customer service. Duties will include preparation of freight quotes, tracking freight and invoice processing. The Import Agent performs all duties correctly and in compliance with all government regulations.
Work Location: 2355 Crenshaw Blvd, Suite 146, Torrance CA, 90501
Starting Hourly Rate: $40.11 per hour
Schedule: Monday-Friday, 7:00am - 4:00pm or 8:00 am to 5:00pm; with possible overtime based on business needs.
Duties and Responsibilities:- Promoting a positive relationship with the client by ensuring excellent and timely customer service and in conjunction with other departments and third parties.
- Tracking and reviewing shipping status to ensure timely departure, arrival, and delivery of freight; enter milestone data.
- Processing data through our freight management system and obtaining bank releases and other government agency releases as appropriate.
- Processing arrival notices for incoming shipments.
- Communicating with customs brokers and logistics providers to resolve any potential issues or delays.
- Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use and negotiating competitive rates.
- Obtain proper approval and release from customers, as well as signed proof of delivery.
- Audit, pay, and record freight, duty, and other miscellaneous bills pertaining to shipments processed within 48 hours of receipt.
Required Skills and Abilities:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Strong proficiency in Microsoft Office, particularly Excel, Word, Outlook, and Teams.
- Excellent verbal/written communication skills.
- Ability to pay close attention to detail.
Education and Experience:- Minimum of 1 year of relevant work experience in the freight forwarding industry, with a focus on ocean imports. Air freight experience is a plus.
- Familiarity with CargoWise Enterprise system a plus.
Physical Requirements:- Prolonged periods of sitting at a desk and working on a computer.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
