Implementation Consultant

RF-SMART

$80K — $110K *
US-AnywhereRemote in United States
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in supply chain or related field preferred; equivalent experience accepted
  • 5+ years experience in warehouse operations or consulting roles
  • Familiarity with ERP supply chain or warehouse management software
  • Strong communication abilities with executives
  • Skilled in translating complex topics into operational impacts
  • Experience with NetSuite is a plus
  • Self-motivated and able to manage multiple projects independently

Responsibilities

  • Deliver warehouse data collection solutions using RF-SMART for NetSuite
  • Concentrate on receiving, inventory control, picking, and light production
  • Lead implementation tasks and assist with application design and training
  • Advise on best practices for warehouse setup, receiving, and shipping
  • Serve as the main contact during implementation
  • Collaborate with customer staff at all levels
  • Act as a Trusted Advisor, offering product insights and solutions
  • Communicate enhancements to the development team

Benefits

  • Opportunity to work remotely in diverse locations (US East, West, or distributed)
  • Significant engagement with clientele across various operational levels
  • Chance to establish oneself as a trusted advisor and key internal resource
  • Exposure to multiple projects, fostering professional development
  • Expectation of travel, enriching professional interactions
Full Job Description
WMS Implementation Consultant
US East, US West, or Distributed-US

Who We're Looking For:

The Warehouse implementation consultant will be responsible for the design, configuration, testing and supporting the full implementation of the RF-SMART data collection software application for the NetSuite ERP system. With a broad understanding of general warehouse operations, best practices and business processes, the consultant will lead the implementation effort directly for our customers.

What You'll Do:
  • Deliver detailed warehouse data collection solutions using RF-SMART for NetSuite ERP application
  • Areas of concentration: receiving, inventory control, picking and light production
  • Lead/perform all implementation tasks and assist customer with application design, setup, testing and training
  • Advise customers on best practices in the areas of warehouse setup, receiving and shipping
  • Be the main point of contact throughout the implementation
  • Work effectively with staff members and executives at all levels within customer organizations
  • Assume role of Trusted Advisor to customers and be comfortable as primary contact to provide product information and best practice solutions
  • Communicate suggested enhancements to development team


What You Bring:
  • Bachelor degree in supply chain related discipline is preferred or equivalent experience; other business management disciplines considered
  • 5+ years of warehouse operational experience with one or more companies or warehouse consulting for a software company
  • Working knowledge of an ERP supply chain or warehouse management software solution
  • Strong communication with executives and partners (executive level visibility)
  • Ability to translate complex topics into operation impact
  • Experience with NetSuite would be an advantage
  • Ability to anticipate risks rather than react to them
  • Ability to push forward when decisions stall
  • Comfortable in a focused, high-ownership delivery model.
  • Ability to quickly establish themselves as a trusted advisor
  • Good written and verbal communication skills
  • Excellent presentation skills
  • Willingness to travel more than 30% (current expected amount for each consultant)
  • Self-motivated with ability to work on multiple projects independently


Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status).

General Information:

The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required.

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