Costco

IMAC/DMAC/BHI Analyst

Costco • $75K — $95K *
Issaquah, WA 98027In-Person
Information Technology
Less than 5 years of experience
3 days ago
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Job Overview by Ladders

Qualifications

  • 5+ years project management or leadership experience
  • Strong organizational and time management skills
  • Knowledge of AS400 systems and print queues
  • Understanding of networking fundamentals and IT infrastructure
  • Excellent verbal and written communication abilities
  • Experience in problem-solving and crisis management
  • Ability to work autonomously and handle multiple projects.

Responsibilities

  • Drive project execution by collaborating with manufacturers and vendors
  • Manage project resources and direct daily team operations
  • Develop and maintain relationships with stakeholders and vendors
  • Document project standards and expectations for team efficiency
  • Track project status and provide feedback during implementation
  • Create deployment schedules and manage project timelines
  • Identify and resolve project issues proactively to ensure stakeholder satisfaction.

Benefits

  • Opportunities for professional development and continued learning
  • Collaborative work environment with cross-functional teams
  • Flexible scheduling to accommodate business needs
  • 24/7 support enables skill enhancement and exposure to diverse challenges
  • Work in both the US and Canada offering varied experiences and challenges.
Full Job Description
Position Summary

BHI/IMAC Analysts create and implement activities associated with scheduling and installation of hardware changes to configuration, and de-installation and relocation of equipment, including connectivity testing, coordinating data transfer, and user orientation. BHI/IMAC Analysts are in a leadership role and perform project management duties involving cross-functional teams focused on delivery of internal products or administrative systems. BHI/IMAC Analysts oversee plans, direct schedules, and project budgets, monitor programs/projects from initiation through delivery, and interface with internal customers, external 3rd party vendors and department personnel. BHI/IMAC Analysts organize project activities and interdepartmental meetings, communicate effectively, and facilitate the completion of the program/project on schedule and within budget constraints.

The position of IMAC (Install, Move, Add, and Change) and New Warehouse Analyst will be directly involved with the success of Small MAC tasks, Tech Refreshes, and New Warehouse openings that require the deployment, coordination, and installation of hardware and infrastructure that support warehouse operations in the US and Canada. Focusing on project management, vendor and warehouse operator communications to update on task/project milestones. This role enforces and ensures our quality of standards are met for tasks/projects.

Job Duties/Essential Functions
  • Drives the execution of projects by interfacing with manufacturers, vendors, and other departments to develop configurations and create installation standards.
  • Manages project resources and provides daily direction to team members
  • Manages and maintains effective, positive partnerships with vendors, manufacturers, management, and stakeholders and serves as a subject matter expert for project related issues.
  • Manages clear and specific terms for project work, articulates technical infrastructure and components, and writes clear and effective communications.
  • Tracks, assesses, provides feedback, and delivers status reports on processes/projects before, during, and after the implementation of Costco's enterprise solutions and technologies.
  • Creates, documents, and maintains project standards, expectations, and team processes to drive efficiencies.
  • Manages and tracks project costs and resource allocation to ensure project milestones are achieved.
  • Reconciles and approves invoice payments.
  • Gathers and analyzes data to determine business needs, project requirements, and infrastructure readiness.
  • Creates and maintains the deployment schedule for equipment and/or infrastructure systems from inception to installation based on need, budget, bandwidth, and capabilities of support teams.
  • Manages the timeline during all stages of deployment (RFP's, PO Requests/Approvals, Hardware Procurement, etc.)
  • Identifies and ensures project tasks/issues are mitigated, resolved, and/or completed to stakeholder satisfaction.
  • Ensures projects have the appropriate governance, management controls and practices (i.e. project, risk, quality, staffing, change, communication, financial, scope, schedule, cost, procurement, stakeholder, support, etc), and are operating as designed.
  • Executes and supervises installation of new or enhanced I.T. equipment and infrastructure systems at existing locations, new locations, closures and relocations in the United States and Canada; and facilitates overall coordination, supervises day-to-day tasks, and ensures the project is improving efficiencies, meeting goals and deadlines, and satisfying customers.
  • Identifies and resolves problems, often anticipating issues before they occur or before they grow; develops and evaluates options, implements solutions, and escalates when necessary.
  • Identifies opportunities for streamlining, and increasing effectiveness through continuous process improvement.
  • Defines actions or strategies that will elicit a desired behavior or response by a stakeholder.
  • Assesses progress on project and report status on a continual basis to update stakeholders.
  • Provides 24X7 second level support and assistance to vendor installers and end users.
  • Regular and reliable workplace attendance at your assigned location.

Ability to operate vehicles, equipment or machinery.
  • Computer, phone, printer, copier, fax

Non-Essential Functions
  • Assists in other areas of the department as necessary.
  • Assists in other areas of the company as necessary.

Ability to operate vehicles, equipment or machinery.
  • Same as Essential Functions


Experience, Skills, Education & Licenses/Certifications
Required:
  • Experience leading projects.
  • Good organizational, time, and project management skills.
  • Experience in AS400 devices and print queue creation and modification.
  • Understanding of networking fundamentals, POS hardware, Circuits, WiFi, Cabling and Electrical, iSeries, and Clients.
  • Excellent problem-solving skills, attention to detail, and ability to assess the "big picture".
  • Proven leadership and mentoring skills; self-motivated with the ability to motivate team members.
  • Excellent verbal and written communication skills.
  • Positive attitude; be flexible and adaptable to change; possess an excellent customer service ethic.
  • Ability to juggle multiple tasks and projects simultaneously.
  • Ability to perform under pressure with excellent crisis management.
  • High sense of urgency and responsiveness to warehouse operators, vendors, and cross functional teams.
  • Strong ability to work autonomously.
  • Ability to process improvement.
  • Ability to travel as needed.
  • Scheduling flexibility to meet the needs of the business, including evenings, weekends, and holidays.
Recommended:
  • Expertise in project management tools.
  • Functional knowledge of Costco IT systems and procedures with the ability to support, install/de-install, configure, and service IT computer equipment at Warehouses and Business Centers.
  • Strong leadership skills.
  • Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.
  • Successful internal candidates will have spent one year or more on their current team.

Other Conditions
  • Management will review the Job Analysis for this position prior to a job offer.


Required Documents
• Cover Letter
• Resume
• Last two performance reviews
• Attendance records for current year (Do not include absences covered by paid sick/personal time,

FMLA or other protected absences.)

California applicants, please click here to review the Costco Applicant Privacy Notice.

About Costco

Costco is a membership warehouse club, dedicated to bringing their members the best possible prices on quality brand-name merchandise. With hundreds of locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. The company's first location, opened in 1976 under the Price Club name, was in a converted airplane hangar on Morena Boulevard in San Diego. Originally serving only small businesses, the company found it could achieve far greater buying clout by also serving a selected audience of non-business members. With that change, the growth of the warehouse club industry was off and running. In 1983, the first Costco warehouse location was opened in Seattle. Costco became the first company ever to grow from zero to $3 billion in sales in less than six years. When Costco and Price Club merged in 1993, the combined company, operating under the name PriceCostco, had 206 locations generating $16 billion in annual sales.

Costco Careers

Joining the Costco team presents a unique opportunity to be part of one of the largest wholesale membership warehouses in the world. At Costco, we are committed to providing our employees with a path to career growth and a dynamic workplace culture that values innovation, leadership, and diversity.

Work You'll Do

Embark on a professional journey with Costco and play a pivotal role in our mission to continually enhance the Costco shopping experience. You'll find yourself working in a high-energy environment where your skills will be honed and your abilities pushed to new heights.

Explore Job Opportunities

Costco offers a variety of job opportunities that cater to a range of skills and interests, from in-warehouse positions to corporate roles. Each position at Costco is designed to help you build a solid professional foundation, with ample room for growth and advancement.

Internship Programs

Kickstart your career with a Costco internship. Our internships provide invaluable workplace experience and a chance to see what it truly means to be part of a team that prioritizes quality and community. Interns at Costco gain hands-on experience that is not only rewarding but also integral to their professional development.

Professional Growth and Development

Costco is deeply invested in the professional growth of our employees. We offer robust training programs, leadership workshops, and opportunities for advancement. Our commitment to career growth ensures that our team members are always equipped to take on new challenges.

Benefits and Culture

The benefits at Costco go beyond the basics. We offer a competitive benefits package that includes health, vision, dental, and life insurance, as well as a 401(k) plan with a generous company match. More importantly, our company culture is built on a foundation of respect, integrity, and dedication to diversity and innovation.

Join Our Team

If you're looking for a career that offers job security, excellent benefits, and an opportunity to grow both personally and professionally, consider joining the Costco team. Explore our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills and passion for excellence.

Stay Connected

Keep up to date with all things related to Costco careers by joining our network. Follow us on our careers page, connect with us on professional networking sites, and stay informed about upcoming hiring events and career opportunities.

Apply Now

Ready to take the next step in your career? Search for open positions that match your skills and interests on our jobs page. At Costco, we are always looking for passionate, curious, and solution-driven team players who are ready to make a difference.

Costco Jobs – Where Careers Soar

At Costco, we don’t just offer jobs; we offer career paths. The vast opportunities for growth, coupled with our exceptional culture and benefits, make Costco not just a place to work, but a place to build a lasting career.
Learn more about Costco
Size
288,000 employees
Market Cap
$201.7 billion
Industry
Retail & Consumer Goods
Net Income
$4.3 billion
Founded
1983
5 Year Trend
+12%
Revenue
$178.6 billion
NASDAQ
COST
* Ladders Estimates

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