Chicago Board Options Exchange

IGA Operations Associate

Chicago Board Options Exchange$85K — $121K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Cybersecurity, Computer Science, or related field.
  • 2+ years of experience in Access Management/IGA Operations, and/or IT Help Desk.
  • Proficient in Active Directory, Azure AD/Entra, and SSO/MFA.
  • Strong analytical and organizational skills with attention to detail.
  • Excellent communication, process documentation, and project management skills.

Responsibilities

  • Maintain and support Identity Governance and Access Management security solutions.
  • Administer and troubleshoot accounts in Active Directory/Azure AD and related applications.
  • Resolve escalated access issues with deep knowledge of directory and identity.
  • Support onboarding and offboarding for sensitive roles.
  • Conduct recurring access certifications and entitlement reviews.
  • Identify access risks and escalate as necessary.
  • Collaborate with teams on automation and IGA projects.

Benefits

  • Generous paid time off including vacation, personal, and community service days.
  • 2:1 401(k) match with immediate eligibility up to 8%.
  • Access to telemedicine and mental health services.
  • Complimentary lunch, snacks, and coffee in offices.
  • Paid tuition assistance and education opportunities.
Full Job Description
Job Description:

To support strong partnership and team connection, this role follows a four day in office work model at our Chicago or Overland Park, Kansas office:

Location Overview

Overland Park, Kansas:

Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees

The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.

Chicago:

Cboe HQ is located in the historic Old Post Office district, it's a landmark that blends classic architecture with modern amenities. The building features expansive spaces with high ceilings and large windows, offering an abundance of natural light and panoramic views of the city skyline and the Chicago River.

With its prime location in the heart of downtown, the OPO Building provides easy access to major transportation hubs, including Union Station and multiple CTA lines, making it convenient for commuters. The building is home to a variety of amenities, including restaurants, a fitness center, and collaborative workspaces, creating a vibrant and dynamic work environment in one of Chicago's most iconic areas.

Role Overview
  • The Identity Governance and Administrations (IGA) team at Cboe implements key Identity and Access Management (IAM) initiatives like user life cycle management, role-based access control, user access reviews, and integration with critical systems. This position will support the Information Security team to increase the efficiency and effectiveness of identity and privileged access security controls through a combination of techniques that provide standardization, consistency, and optimization to achieve the global security mission in protecting people, assets, and reputation.
  • We are an Identity Governance program that ensures appropriate access is granted to trusted identities where trust is built by a team dedicated to supporting a set of regularly validated processes. IGA: We build trusted markets by enabling trusted digital identities.


Your responsibilities will be:
  • The IGA Operations Associate - Information Security will be responsible for maintaining and supporting enterprise Identity Governance and Access Management security solutions throughout the delivery lifecycle.
  • Administer and troubleshoot accounts, roles, and permissions in Active Directory / Azure AD (Microsoft Entra ID), enterprise and SaaS applications, and SSO/MFA platforms.
  • Resolve escalated access issues requiring deeper directory, identity, or workflow knowledge.
  • Support onboarding and offboarding for privileged accounts or sensitive roles.
  • Ensure operational activities follow internal security policies and relevant regulatory standards.
  • Assist in recurring access certifications, entitlement reviews, and remediation efforts.
  • Identify potential access risks and escalate appropriately.
  • Maintain and enhance standard operating procedures (SOPs) and process documentation.
  • Proactively identify inefficiencies and recommend improvements to access workflows, approval chains, and onboarding processes.
  • Collaborate with IGA Engineering and IT teams on automation (e.g., PowerShell scripts, provisioning integrations).
  • Serve as an operational SME for access management policies and tools.
  • Participate in cross-functional projects impacting IGA, such as new application onboarding or security initiatives.
  • Ensure adherence to internal policies, regulatory frameworks, and identity governance practices.


The ideal candidate has
  • Bachelor's degree in IT, Cybersecurity, Computer Science, or related field.
  • Strong customer service focus when interacting with stakeholders and resolving access-related requests.
  • 2+ years of experience in Access Management/IGA Operations, and/or IT Help Desk.
  • Proficient in Active Directory, Azure AD/Entra, Single-Sign-ON and MFA.
  • Proficient in using Microsoft Teams, Excel, PowerPoint, Word, and AI tools (Copilot, ChatGPT, etc.).
  • Solid understanding of Azure/AWS concepts.
  • Strong analytical skills, good organizational skills, and attention to detail.
  • Must have excellent writing, process documentation, and project management skills.


Benefits and Perks of working for Cboe Global Markets

We value the total wellbeing of our people - including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer:
  • Fair and competitive salary and incentive compensation packages with an upside for overachievement
  • Generous paid time off, including vacation, personal days, sick days and annual community service days
  • Health, dental and vision benefits, including access to telemedicine and mental health services
  • 2:1 401(k) match, up to 8% match immediately upon hire
  • Discounted Employee Stock Purchase Plan
  • Tax Savings Accounts for health, dependent and transportation
  • Employee referral bonus program
  • Volunteer opportunities to help you give back to your communities


Some of our associates' favorite benefits and perks include:
  • Complimentary lunch, snacks and coffee in any Cboe office
  • Paid Tuition assistance and education opportunities
  • Generous charitable giving company match
  • Paid parental leave and fertility benefits
  • On-site gyms and discounts to other fitness centers


Salary Ranges (applicable for US locations only)
At Cboe, we are committed to providing a competitive, transparent, and market-informed total rewards program. The anticipated base salary range for this role is $85,000-$121,000, with actual compensation determined by job-related factors such as skills, relevant experience, education, internal alignment, and location.

This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.

Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.

Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.

About Chicago Board Options Exchange

The Chicago Board Options Exchange, located at 433 West Van Buren Street in Chicago, is the largest U.S. options exchange with an annual trading volume of around 1.27 billion at the end of 2014. CBOE offers options on over 2,200 companies, 22 stock indices, and 140 exchange-traded funds. The Chicago Board of Trade established the Chicago Board Options Exchange in 1973. The first exchange to list standardized, exchange-traded stock options began its first day of trading on April 26, 1973, in celebration of the 125th birthday of the Chicago Board of Trade. The CBOE is regulated by the Securities and Exchange Commission and owned by Cboe Global Markets.
Learn more about Chicago Board Options Exchange
Industry
Founded
1973

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