The IDCS Systems Engineer is responsible for installing, configuring, and testing operating systems and application software for customer orders while collaborating with IT and security departments to set up infrastructure and VPNs. This role involves developing custom scripts to automate processes, supporting large-scale deployment networks, and ensuring effective communication throughout project lifecycles. The Integration Systems Engineer must demonstrate strong problem-solving, technical troubleshooting, and communication skills to enhance system efficiency and address application performance issues. Role Description - Install, configure, and test operating systems and application software for customer orders. - Collaborate with IT and security departments to set up customer VPNs and infrastructure. - Monitor and test application performance, addressing issues with relevant teams. - Maintain and monitor customer-owned equipment in a secure environment. - Develop and maintain custom scripts to automate processes and enhance system efficiency. - Participate in designing information and operational support systems. - Coordinate with customers, vendors, and IT personnel during projects. - Stay updated on industry changes and maintain professional and technical skills. - Support the management of large-scale deployment networks. - Ensure effective communication and resolution of issues throughout project lifecycles. Behaviors and Competencies - Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas. - Critical Thinking: Can apply critical thinking skills to complex problems, identifying logical and illogical reasoning, and making strategic decisions. - Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions. - Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential. - Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas. - Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. - Technical Troubleshooting: Can proactively seek out potential technical problems, initiate preventive measures, and contribute to innovative solutions. - Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency. - Time-Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines. - Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. Skill Level Requirements - The ability to write, debug, and maintain code in various scripting and programming languages such as Microsoft Powershell and Python to automate tasks and develop software solutions - Intermediate - The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate - Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Intermediate - Expertise in installing, maintaining, and troubleshooting BIOS firmware and device drivers to ensure system functionality and performance. - Intermediate - Understanding of deploying and managing mobile devices to ensure seamless operation and integration within an organization preferred - Intermediate - Experience with installing, configuring, and maintaining Linux-based operating systems preferred - Intermediate Other Requirements - Completed Bachelor’s Degree, trade school, or relevant work experience required - 3-5 years of experience in a similar role - Ability to work flexible hours - Ability to work weekends - Ability to move or lift up to 50 lbs #LI-DM7 The salary range for this position is $90,000 - $140,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.