Guidehouse

ICAM Requirements and Training Specialist

Guidehouse$113K — $188K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of overall work experience
  • Experience in IT modernization or Identity Credential Access Management (ICAM)
  • Experience in requirements development and workflow documentation
  • Strong understanding of identity lifecycle processes
  • Proficient in facilitating user acceptance testing (UAT)
  • Ability to create clear documentation and training materials
  • Excellent communication and stakeholder engagement skills
  • Active Top Secret (TS) security clearance required
  • Must be a US citizen

Responsibilities

  • Support requirements development for enterprise Identity Governance solution
  • Document identity lifecycle and governance processes
  • Build user training materials for access requests and identity workflows
  • Facilitate user acceptance testing (UAT) for solution validation
  • Develop Standard Operating Procedures (SOP) and user communications
  • Partner with stakeholders for feedback and continuous improvement
  • Support change management and adoption readiness

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Eligibility for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life Insurance
  • Health Savings Account and Flexible Spending Accounts
  • Short-Term & Long-Term Disability Insurance
  • Student Loan PayDown
  • Tuition Reimbursement and Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend
Full Job Description

Job Family:

Cyber Consulting


Travel Required:

Up to 10%


Clearance Required:

Active Top Secret (TS)

What You Will Do:

  • Support requirements development for an enterprise IGA solution using Okta Identity Governance (OIG), with a focus on identity lifecycle and governance processes.
  • Document Joiner-Mover-Leaver identity lifecycle requirements, governance workflows, role models, and related process updates.
  • Build and deliver user training materials for access requests, user access attestation/certification cycles/campaigns, identity provisioning workflows, and end-user adoption.
  • Facilitate user acceptance testing (UAT) for workflow automation, approvals, and connector behavior, and help validate solution readiness.
  • Develop Standard Operating Procedures (SOP), quick-reference guides, job aids, and user communications to support change management and adoption readiness.
  • Partner with stakeholders to gather feedback, resolve issues, and support continuous improvement of the solution.

What You Will Need:

  • Five (5)+ years of overall work experience.
  • Experience in IT modernization, Identity Credential Access Management (ICAM)/identity operations, or process engineering.
  • Experience supporting requirements development, workflow documentation, and training for enterprise IT or identity solutions.
  • Strong understanding of identity lifecycle processes, including joiner/mover/leaver (JML) activities, access governance, and role-based workflows.
  • Experience facilitating UAT, documenting test results, and supporting solution validation.
  • Ability to develop clear, user-friendly documentation, SOPs, and training content.
  • Strong communication, collaboration, and stakeholder engagement skills.
  • An ACTIVE and MAINTAINED "TOP SECRET" Federal or DoD securityclearance.
  • US Citizenship is contractually required.
  • Ability to work on site in Washington, DC, 5 days per week.

What Would Be Nice To Have:

  • Experience with Okta OIG or other identity governance and administration (IGA) platforms.
  • Experience supporting change management and adoption strategies for enterprise technology implementations.
  • Familiarity with access request, attestation, provisioning, and governance automation processes.
  • Experience working in a cybersecurity or defense-related environment.
  • Prior experience creating training materials, quick-reference guides, and end-user communications for enterprise system rollouts.

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Student Loan PayDown

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

  • Mobility Stipend

About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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