Identity & Access Management (IAM) is responsible for ensuring that system access is maintained in accordance with company policy, provide support for all access management control activities across all application systems and ensuring access to systems is provisioned with the concept of least privilege. The analysts are responsible for the current technology in place (Okta Verify/SSO, AD/Azure AD, PAM, etc.) and is also responsible for evaluating access management systems to show continued improvements of provision processes and operations.

The role of an IAM analyst is to work with various departments within an organization to help drive access control initiatives in support of internal policies, regulatory compliance, and industry standards.

Essential Duties and Responsibilities:

• Handling of day to day provisioning operations including onboarding, offboarding, access requests, queue management and customer service needs.
• Engage and interact with other HRC and other IT departments to ensure future efforts (ours and their' s) result in continued uninterrupted delivery of all IAM services.
• Review current documentation such as Procedures, run books, and Knowledge Base Articles used by the Service Desk. Review and/or establish Best Practices where applicable.
• Basic understanding of IAM concepts such as user lifecycle management, IAM tools and training in all applicable team processes.
• Serve as the central point of contact for information security on IAM policy and process related issues.
• Participate in a 24x7x365 on-call rotation
• Other duties, as assigned.

Education and/or Experience:

Required:

• Minimum of 1 year of experience working in an operations and support environment.
• Demonstrated ability to troubleshoot access, account, and system-related issues.
• Experience with Active Directory account creation and modification, Exchange mailbox creation and modification, Outlook features and functionality, and application testing methodologies and execution.
• Strong understanding of user support requirements.
• Effective planning and analytical skills.
• Strong documentation skills.

Preferred:

• Experience working with Okta, AD, Active Roles or comparable Identity Management Platforms
• At least two years of experience in identity and access management or a related field
• BA/BS in computer science/related field or equivalent experience

Other Skills and Abilities:

The following will also be required of the successful candidate:

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to work on multiple projects with competing deadlines and priorities

#LI-OE1

#LI-Hybrid

The target salary range for this role is:
$88,700 - $113,000 if located in California.

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email [redacted] (current employees should contact Human Resources).