OverviewWe are looking for Experienced Techs with high standards for their work, Integrity, honesty, and a customer service focus that is above and beyond!
Benefits we offer:
- Compensation: Performance Based Compensation
- Weekly Payroll
- Year Round Work
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Plans for Life, accident, cancer, hospitalization, short term disability insurance
- Company pays for Long-Term Disability coverage for all employees
- 6 Paid Holidays per year plus 2 floating holidays
- Vacation Pay
- Matching 401K plan
- Access to On-Site Fitness Center
- Access to On-Site World Class HVAC Training Facility
- Late Model Company Vehicles to take home
- Spiffs and Incentives
- Tool Allowance Programs
- Company Provided Uniforms
- Company Provided Iphone
- Continuing Education and personal development
- Incentive rewards
- Advancement Opportunities
Requirements:
- Minimum 2 years Residential HVAC Service or Installation experience
- EPA Certification
- State Registration
- NATE Certification is a plus
- Knowledge of HVAC Equipment, Codes and Installations, HVAC Diagnostic and Components.
- Team Player, Organized, Reliable, Self-motivated
- Desire to learn new products and skills
- Excellent Communication skills
- There are several skill levels of Service Technicians. In order to graduate from one level to the next, Service Technicians must meet the qualifications of all previous skill levels.
- Analyze, diagnose and resolve customer problems in a courteous, professional, timely, and accurate manner. Spot potential problems to prevent premature and unexpected breakdowns or callbacks.
- Practice good customer relation skills.
- Attend service-training classes to upgrade technical capabilities. Commit to involving customers in our Rescue Club programs.
- Fill-out all forms and paperwork in a neat, timely, complete, and accurate manner.
- Abide by the company dress code.
- Perform service calls and other assignments as instructed and do so in a courteous manner.
- Handle customer concerns, questions, or problems in an effective manner.
- Must have successful work experience in the area of customer service, mediation, and/or diplomacy
- Must be an excellent "people" person with superior skills in the areas of customer service and problem resolution
- Must have excellent writing, communication, and organizational skills
- Must possess superior communication and diplomacy skills necessary to fully resolve any customer concern or complaint and assure total customer satisfaction
- Team Player, Organized, Reliable and Self-motivated
Posted Min Pay RateUSD $60,000.00/Yr.
Posted Max Pay RateUSD $120,000.00/Yr.
