HVAC Service Manager

AllTech Services

$80K — $95K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of residential HVAC experience
  • 3+ years in a leadership role (Service Manager, Operations Manager, or similar)
  • Proven ability to lead and develop teams
  • Strong understanding of P&L, KPIs, and performance drivers
  • Experience with ServiceTitan or similar platforms
  • High accountability mindset
  • Commitment to excellence and continuous improvement

Responsibilities

  • Own the P&L and performance of the HVAC service department
  • Build, lead, and develop supervisors and technicians into high performers
  • Set clear expectations and hold the team accountable
  • Drive revenue growth, efficiency, and profitability
  • Analyze KPIs to make real-time decisions
  • Lead training and development initiatives
  • Create and enforce scalable processes
  • Partner with cross-functional teams to maintain alignment
  • Step into the field to support the team as needed
  • Ensure exceptional client experience at every touchpoint

Benefits

  • Full ownership of HVAC service performance
  • Opportunity to build and lead a high-performing team
  • Alignment with sales, install, and leadership functions
  • Culture that emphasizes accountability and excellence
  • Support for continuous development and training initiatives
Full Job Description
We9re looking for an HVAC Service Manager who will own the business, build leaders, and drive performance at a high level-the AllTech way.

What You9ll Do

This is full ownership of HVAC service performance.
  • Own the P6L and overall performance of the HVAC service department
  • Build, lead, and develop supervisors and technicians into high performers
  • Set clear expectations and hold the entire team accountable to them
  • Drive revenue growth, efficiency, and profitability
  • Analyze KPIs (ServiceTitan or similar) and make real-time decisions
  • Lead training, coaching, and development initiatives
  • Create and enforce processes that scale
  • Partner with sales, install, warehouse, and leadership to stay aligned
  • Step into the field when needed-leadership doesn9t hide
  • Protect and elevate the client experience at every touchpoint


What It Takes
  • 5+ years of residential HVAC experience
  • 3+ years in a leadership role (Service Manager, Operations Manager, or similar)
  • Proven ability to lead leaders and scale a team
  • Strong business acumen-understanding of P6L, KPIs, and performance drivers
  • Experience with ServiceTitan or similar platforms
  • High accountability mindset-you own outcomes, not excuses
  • The ability to lead, teach, and develop people consistently
  • A standard that refuses to accept average


Apply now and step into a role where performance matters, people matter, and leadership is everything.

Department HVAC Service Role Service Manager Locations Sterling Headquarters Employment type Full-time

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