Summary

The Human Resources Program Coordinator will provide a full range of human resources (HR) services including recruitment, payroll and benefits administration, leave administration, and performance management. This position is located within the court's Human Resources Office (HRO) and reports directly to the Assistant Human Resources Officer.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to all US Citizens and those eligible to work in the United States.

Duties

The Human Resources Program Coordinator will assist with policy, analytical, and administrative duties that support the effective functions of the office, including drafting, analyzing, and maintaining HR related policies and procedures and providing support to the office's process improvement program through project management and development, data analysis, and process improvement recommendations.

Responsibilities of the Human Resources Program Coordinator may include but will not be limited to:

• Personnel Actions and Benefits: Perform duties related to benefits administration, personnel action processing, and records maintenance. Serve as benefits coordinator, providing judges and employees with guidance and assistance with benefits policy interpretation and benefits election process. Conduct benefits orientation for all new appointments. Ensure all personnel actions are processed in a timely and accurate manner. Develop and maintain electronic databases to track personnel actions, including promotions, appointments and separations. Maintain personnel, payroll, and recruitment records in accordance with judiciary guidelines. Ensure strict confidentiality and security of all personnel matters and records.
• Leave Administration: Serve as the official leave administrator for the court. Advise judges, executives, senior staff and staff on leave administration matters. Monitor and process employee time and attendance records. Resolve complex leave related issues. Provide employees with training on and assistance with the automated leave tracking system. Develop and analyze a variety of leave related reports. Ensure that all leave transactions and records adhere to appropriate rules and regulations.
• Performance Management: Coordinate with judges, senior staff, and managers on the assessment and evaluation of staff performance throughout the year. Maintain a tracking system for employee evaluations and within-grade step increases. Process performance management related personnel action requests accurately and in a timely manner.
• HR Policy Administration: Implement and administer HR policies, procedures, and standards. Provide information to judges, executives, senior staff, and staff on HR matters, procedures, and practices. Assist with the drafting and coordination of the development and review of HR policies, standard operating procedures, and job aides. Provide support to court offices in implementing HR procedural and policy changes. Conduct research on HR policy questions of relevance to the court. Receive, manage, and organize general HR inquiries, including mail, telephone calls, emails, employment verification requests and other HR related inquiries. Research and provide timely responses to inquiries in accordance with local, judiciary, and federal policies and practices.
• Human Resources Program Analysis: Manage and support process improvement projects. Review and analyze HR operations, identifying problems, trends, and areas for efficiency or improvement. Review, recommend, and assist with the development and implementation of projects, processes, and changes designed to improve overall quality, effectiveness, and efficiency of HR operations as needed.
• General Responsibilities: Communicate and respond to requests from judges, chambers staff, and management about human resources operations. Communicate clearly and effectively, both orally and in writing, to explain human resources concepts to individuals and groups with varying experience and backgrounds. Interact effectively with the public and staff, providing good customer service and resolving difficulties efficiently while complying with regulations, rules, and procedures. Facilitate, mediate, and negotiate complex and sensitive matters with judges, senior court staff, court management and staff, while maintaining confidentiality. Develop, implement, and maintain written procedures for assigned functions. Comply with the Guide to Judiciary Policy, applicable Administrative Office of the U.S. Courts' policies and procedures, internal controls guidelines, and all local policies and procedures. Abide by the Code of Conduct for Judicial Employees and court confidentiality requirements. Demonstrate sound ethics and good judgment. Display a careful and deliberate approach in handling confidential information in a variety of contexts.

Requirements

Conditions of Employment

Only those applicants selected for an interview will be contacted and must travel at their own expense. Reimbursement for relocation is not available. The court reserves the right to modify the conditions of this announcement, commence interviews immediately, withdraw the announcement, or fill the position at any time, any of which actions may occur without notice.

The position will report to downtown Washington, DC; however, telework may be available on an ad hoc basis and/or according to agency policy. Employees of the United States Court of Appeals for the Federal Circuit are excepted service appointments. Federal government civil service classifications or regulations do not apply. All offers of employment are provisional pending successful completion of a background check or investigation and a favorable employment suitability determination. This position is subject to Electronic Funds Transfer (EFT) for payroll deposit.

Must be a U.S. citizen or eligible to work in the United States. Non-citizens may be interviewed and considered for employment, but employment offers will only be made to individuals who qualify under one of the exceptions in 8 U.S.C.§ 1324b(a)(3)(B). Under 8 U.S.C.§1324b(a)(3)(B), a lawful permanent resident seeking citizenship may not apply for citizenship until he or she has been a permanent resident for at least five years (three years if seeking naturalization as a spouse of a citizen), at which point he or she must apply for citizenship within six months of becoming eligible, and must complete the process within two years of applying (unless there is a delay caused by the processors of the application). Non-citizens who have not been permanent residents for five years will be required to execute an affidavit that they intend to apply for citizenship when they become eligible to do so.

Qualifications

Specialized Experience

• CL 26 ($61,603 - $97,925): At a minimum, candidates must possess one year of specialized experience in at least two or more functional areas of human resources management and administration (classification, staffing, training, employee relations, policy, programs, etc.) that provided knowledge of the rules, regulations, terminology, etc. of the area of human resources administration and a bachelor's degree from an accredited college or university.
• CL 27 ($67,660 - $110,012): At a minimum, candidates must possess two years of specialized experience in at least two or more functional areas of human resources management and administration (classification, staffing, training, employee relations, policy, programs, etc.) that provided knowledge of the rules, regulations, terminology, etc. of the area of human resources administration.
• CL 28 ($81,117 - $101,401): At a minimum, candidates must possess three years of specialized experience in at least two or more functional areas of human resources management and administration (classification, staffing, training, employee relations, policy, programs, etc.) that provided knowledge of the rules, regulations, terminology, etc. of the area of human resources administration. Appointment to the CL 28 is for lateral transfers only.

Preferred Qualifications

• Bachelor's degree from an accredited college or university.
• Prior HR experience within the Federal Judiciary or other federal government agency.
• Knowledge of federal and local rules, policies, and procedures related to human resources.
• Demonstrated strong writing, editing, and research skills in a professional environment.
• Prior experience in reviewing and drafting human resources related procedures, policies, and manuals.
• Knowledge of project management, quality management, and process improvement practices and tools.

Required Competencies

• Ability to maintain strict confidentiality, demonstrate sound ethics and mature judgement, and handle sensitive materials.
• Ability to be flexible and adapt to unanticipated needs and problems and to manage multiple tasks and priorities, often with conflicting deadlines.
• Ability to think independently and work cooperatively in an office environment.
• Strong oral and written communications skills with acute attention to detail.
• Excellent interpersonal and customer service skills.
• Knowledge of and experience with SharePoint Online, Microsoft Office 365, and Adobe Acrobat.

Education

At a minimum, candidates must possess a high school diploma or equivalent.

Additional information

Only those applicants selected for an interview will be contacted and must travel at their own expense.

Reimbursement for relocation is not available.

The court reserves the right to modify the conditions of this announcement, commence interviews immediately, withdraw the announcement, or fill the position at any time, any of which actions may occur without notice.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  A generous benefits package is available to full-time permanent court employees including:
  
  • Paid vacation and sick leave, paid parental leave, and 11 paid federal holidays per year.
  • Optional participation in Federal Employees Health Benefits plans (health, dental and vision); Federal Employees Group Life Insurance; Flexible Benefits Program; Long-Term Care Insurance; Health Care Reimbursement (HCRA) and Dependent Care Reimbursement (HCRA).
  • Public transportation subsidy, on-site fitness center, Employee Assistance Program (EAP).
  • Participation in the Federal Employees Retirement System (FERS). Optional participation in Thrift Savings Plan (up to 5% employer matched contributions).
  • Public Service Loan Forgiveness program pursuant to the terms of the (PSLF) program.
  
  For more benefit information visit the Judiciary's Benefits Page.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will be evaluated based upon review of their qualifications and the application package.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  A generous benefits package is available to full-time permanent court employees including:
  
  • Paid vacation and sick leave, paid parental leave, and 11 paid federal holidays per year.
  • Optional participation in Federal Employees Health Benefits plans (health, dental and vision); Federal Employees Group Life Insurance; Flexible Benefits Program; Long-Term Care Insurance; Health Care Reimbursement (HCRA) and Dependent Care Reimbursement (HCRA).
  • Public transportation subsidy, on-site fitness center, Employee Assistance Program (EAP).
  • Participation in the Federal Employees Retirement System (FERS). Optional participation in Thrift Savings Plan (up to 5% employer matched contributions).
  • Public Service Loan Forgiveness program pursuant to the terms of the (PSLF) program.
  
  For more benefit information visit the Judiciary's Benefits Page.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  
  1. Cover letter
  2. Résumé
  3. Completion of the provided online application (AO 78)
  4. Completion of online testing modules.
  
  See instructions for "How to Apply."
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  Application Process and Information
  
  To be considered application packages must include:
  
  1. Cover letter of no more than two pages, wherein the applicant describes the knowledge, skills, abilities, and or experience that would make the candidate well qualified to fill this position.
  
  2. Résumé outlining educational background, employment history, and other relevant information.
  
  3. Completion of the online AO-78, Federal Judicial Branch Application for Employment.
  
  4. Completion of online testing modules.
  
  Once you have the cover letter and résumé files (items 1 and 2 above) readily accessible in PDF format, follow the below link to submit your files and complete the online AO-78 and online tests (items 3 and 4 above): https://www.ondemandassessment.com/link/index/JB-DPPPI8PWW?u=116354.
  
  Applicants who require an exception to the online application may contact Human Resources to request an alternate method using the following email: [email protected]. Applications submitted to this email address will not be reviewed.
  
  Agency contact information
  
  Human Resources
  
  Email
  
  [email protected]
  
  Address
  
  US Court of Appeals for the Federal Circuit
  
  717 Madison Place, N.W.
  
  Suite 410
  
  Human Resources
  
  Washington, DC 20439
  
  US
  
  Next steps
  
  Applicants selected for an interview will be contacted.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

1. Cover letter
2. Résumé
3. Completion of the provided online application (AO 78)
4. Completion of online testing modules.

See instructions for "How to Apply."

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Application Process and Information

To be considered application packages must include:

1. Cover letter of no more than two pages, wherein the applicant describes the knowledge, skills, abilities, and or experience that would make the candidate well qualified to fill this position.

2. Résumé outlining educational background, employment history, and other relevant information.

3. Completion of the online AO-78, Federal Judicial Branch Application for Employment.

4. Completion of online testing modules.

Once you have the cover letter and résumé files (items 1 and 2 above) readily accessible in PDF format, follow the below link to submit your files and complete the online AO-78 and online tests (items 3 and 4 above): https://www.ondemandassessment.com/link/index/JB-DPPPI8PWW?u=116354.

Applicants who require an exception to the online application may contact Human Resources to request an alternate method using the following email: [email protected]. Applications submitted to this email address will not be reviewed.

Agency contact information

Human Resources

Email

[email protected]

Address

US Court of Appeals for the Federal Circuit

717 Madison Place, N.W.

Suite 410

Human Resources

Washington, DC 20439

US

Next steps

Applicants selected for an interview will be contacted.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request