InterDent

Human Resources Manager

InterDent$80K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required; Bachelor's Degree and/or HR certification preferred.
  • Minimum seven years of HR experience, ideally in multi-site environments.
  • Strong knowledge of employment laws at federal, state, and local levels.
  • Proven experience in employee relations and conflict resolution.
  • Ability to coach management on performance and behavioral issues.

Responsibilities

  • Manage employee relations issues across 40 offices in California and Hawaii.
  • Build relationships with various organizational levels including executives.
  • Assist in implementing performance improvement strategies alongside leadership.
  • Coach leaders on HR policies, performance management, and terminations.
  • Lead change management initiatives and facilitate HR communications.

Benefits

  • HR certification preferred to enhance professional growth.
  • Opportunity to support diverse locations across California and Hawaii.
  • Engagement in strategic performance improvement initiatives.
  • Involvement in legal processes as the company representative.
  • Dynamic role with opportunities to influence organizational culture.
Full Job Description
The Human Resources Manager is directly responsible for the overall administration, coordination and evaluation of the HR function for all dental and support offices in California and Hawaii. This position is heavy on employee relations in a multi-site environment as the Human Resources Manager partners with Operations leadership and HR colleagues to develop strategies and support to meet the HR needs of the organization in the short and long term.

In total, this position supports 40 offices in California and Hawaii and is based out of our El Segundo, CA office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs a combination, but not necessarily all, of the following duties:
  • Develop and maintain a thorough understanding of the business units being supported and manage all employee relations issues throughout the region
  • Build and maintain positive relationships with employees, managers, directors and executives
  • Support Regional Vice President and Director of Operations in implementing performance improvement strategies
  • Work with Operations leadership regarding regional development needs
  • Coach leadership on performance management, behavioral issues, policy interpretations and terminations to minimize legal exposure
  • Facilitate and mediate interventions in order to resolve conflict
  • Lead change management projects and manage HR related communications
  • Develop and deliver HR related training
  • Provide direction and leadership on employee recognition programs
  • Facilitate talent review and succession planning process
  • Ensure compliance with Federal, State and Local laws governing employment
  • Conduct investigations to resolve complaints of harassment, discrimination or retaliation
  • Review and approve disciplinary actions to ensure fairness and consistency
  • Partner with leaders to plan workforce reductions, including selection process and communication
  • Communicate with legal counsel as necessary, may appear at legal proceedings on behalf of the Company
  • Participate in departmental planning; goals, budget review, system upgrades and/or implementation
  • Evaluate reports, decisions and results of initiatives to ensure continuous improvement and efficient operations
  • Other duties as may be assigned or modified as business needs dictate

EDUCATION AND/OR EXPERIENCE
  • A High School Diploma or GED is required
  • A Bachelor's Degree in a related field and/or HR certification are preferred
  • At least seven years of HR experience, preferably in a multi-site, cross functional business unit

Compensation: $80,000 - $95,000

About InterDent

InterDent is a dental service organization that provides business support services to over 200 dental practices across the United States. The company was founded in 1978 and is headquartered in Portland, Oregon. InterDent's services include accounting, billing, marketing, and human resources. The company's mission is to provide high-quality dental care to patients while allowing dentists to focus on providing clinical care. InterDent is committed to investing in technology and innovation to improve the patient experience and support the growth of its dental practices.
Learn more about InterDent
Size
3,000 employees
Industry
Net Income
$10 million
Founded
1978
5 Year Trend
+5%
Revenue
$200 million

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