Human Resources Manager

Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of HR management experience in restoration or construction industries
  • Bachelor's degree or HR certification
  • Bilingual (English/Spanish)
  • Experience building HR operations in a rapidly growing environment
  • Strong knowledge of HR best practices and compliance
  • Adaptable leadership style, operating strategically and tactically

Responsibilities

  • Serve as the primary HR leader at the Grapevine location, building HR processes and policies
  • Oversee all core HR functions, including onboarding and employee relations
  • Develop scalable HR infrastructure as the company grows
  • Lead daily HR operations and strategic long-term planning
  • Partner with leadership on workforce planning and performance management
  • Evaluate and improve existing HR processes and systems
  • Build and mentor the HR team as the department expands

Benefits

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
Full Job Description
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off


Do you love helping people through difficult situations?

Don't miss your opportunity to join our Franchise as our new Human Resources Manager. In this role, you will make a meaningful impact every day by supporting our team members and strengthening the foundation of our organization. We are driven by our mission to help make fire and water damage "Like it never even happened," and our people are at the heart of that mission.

We're seeking a strategic and people-focused professional with strong analytical skills, exceptional attention to detail, and the ability to manage multiple priorities effectively. The ideal candidate is a proactive leader who excels in employee relations, talent acquisition, performance management, and compliance. If you are self-motivated, highly organized, and passionate about fostering a positive, high-performing workplace culture, you will thrive in this environment.

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow

Key Responsibilities:

  • This role is fully onsite at the company's Grapevine location and will serve as the primary HR leader with responsibility for building out processes, policies, and future HR team structure
  • The organization currently employs just over 250 team members and anticipates growing to more within the next several years
  • Reporting to the organization's CEO, the Human Resources Business Partner will oversee all core HR functions, including onboarding, employee relations, performance management, policy creation, compliance, and benefits coordination
  • As the company continues to grow at a rapid pace, this leader will play a critical role in developing scalable HR infrastructure, streamlining processes, and hiring additional HR team members, including a dedicated recruiter
  • Lead daily HR operations and contribute to long-term HR strategy
  • Oversee recruiting, onboarding, employee relations, compliance, and policy development
  • Partner with leadership on performance management and workforce planning
  • Evaluate existing processes and implement new tools, systems, or efficiencies that support organizational growth
  • Build and mentor the HR team as the department expands

Qualifications:

  • 5+ years of HR management experience within restoration, construction, or similarly hands-on environments
  • Bachelor's degree or HR certification
  • Bilingual (English/Spanish) required
  • Experience building HR operations in a growing, fast-scaling, or small/mid-sized company
  • Strong working knowledge of HR best practices, employment law, and compliance
  • Hands-on, adaptable leadership style with the ability to operate both strategically and tactically

Preferred:
  • IICRC certification(s) in Water Damage Restoration, Fire/Smoke Restoration, or related areas
  • Prior supervisory or lead technician experience
  • Experience working with insurance adjusters or property managers
  • Familiarity with SERVPRO job documentation systems (WorkCenter, DryBook, etc.)
  • Bilingual (English/Spanish) a plus

Benefits:
  • Medical, Dental, Vision
  • Paid Time Off
  • Sick Paid Time Off
  • Matching 401K
  • Competitive compensation
  • Personal Development Opportunities


Compensation: $80,000.00 - $100,000.00 per year

Picture yourself here fulfilling your potential

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

About Institute of Inspection Cleaning and Restoration Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
Learn more about Institute of Inspection Cleaning and Restoration Certification
Size
50 employees
Industry
Founded
1972

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