Human Resources Manager

Full House Resorts, Inc. • $85K — $135K *
Waukegan, IL 60085In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3-5 years of progressive HR experience, with 1-2 years in a supervisory role
  • Ability to maintain confidentiality and professionalism
  • Experience with engagement surveys and budget management preferred
  • Thorough knowledge of labor law and HR compliance
  • Preferred SHRM-CP or SHRM-SCP certification and relevant Bachelor's degree
  • Proficient in HR systems, particularly UKG
  • Bilingual skills are a plus

Responsibilities

  • Manage and mentor the HR Generalist team
  • Own team member experience throughout the employee lifecycle
  • Serve as first contact for team member inquiries and track trends
  • Oversee performance review cycle and support organizational development
  • Drive culture and engagement initiatives across the company
  • Execute team member engagement events and internal communications
  • Ensure compliance with HR policies and oversee annual compliance training

Benefits

  • Medical, Dental, Vision coverage
  • 401K with 50% match on contributions up to 4%
  • Educational Tuition Reimbursement
  • Paid Time Off (PTO)
  • Ventra Program and EAP resources
Full Job Description
We are seeking a driven, hardworking, and highly-motivated Human Resources Manager to join our team at American Place Casino. This role owns the team member experience while driving HR compliance and operations property-wide. This role partners closely with the Director of HR, Employee Relations Manager, Payroll & Benefits Manager, and Talent Acquisition Manager to ensure a consistent, compliant, and high-performing team member experience.

What is Expected of You:

  • Manage, mentor, and lead the HR Generalist team
  • Own the team member experience from offer acceptance through the team member lifecycle, including IGB licensing, onboarding, and orientation; partner with the Talent Acquisition Manager for a seamless handoff
  • Serve as first point of contact for team member inquiries, routing issues to Employee Relations or Payroll & Benefits as needed, and tracking trends to improve policy and process

  • Own the performance review cycle, including but not limited to, administration, timelines, manager support, and tracking in UKG and support broader organizational development (training, career pathing, succession planning)
  • Drive company-wide culture and engagement initiatives, including recognition programs, engagement surveys and action planning, and diversity & inclusion efforts
  • Own Events & Communications, executing team member engagement events, activities, and internal communications at the property level

  • Own HR policies, SOPs, and process documentation, partnering with the Director of HR on continuous improvement
  • Oversee annual compliance training requirements and sign-offs, and monitor HR compliance to mitigate human capital risk
  • Ensure compliance with federal, state, local, and Illinois Gaming Board regulations, including licensing, documentation, and recordkeeping
  • Partner with Corporate on audit compliance; serve as key UKG administrator for data integrity and reporting outside recruiting and benefits
  • Report on HR metrics (engagement, turnover, training completion, event participation) to the Director of HR

  • Manage the budget for team member events, engagement, and recognition programs
  • Other projects and tasks as assigned to help meet the goals of the company


Experience You Will Need:

  • 3-5 years of progressive Human Resources experience, including at least 1-2 years in a direct people management or supervisory capacity
  • Ability to maintain a high level of confidentiality and professionalism
  • Experience with engagement surveys, culture/recognition programs, and budget management preferred
  • Thorough knowledge of labor law, HR compliance, and policy/SOP development
  • SHRM-CP or SHRM-SCP preferred; Bachelor's degree in HR or related field preferred
  • Proficient in HR systems (UKG a plus); strong communicator with sound judgment and discretion
  • Bilingual a plus

Physical Requirements:

  • Frequently sit, use close/computer vision, and perform repetitive hand/wrist motion
  • Frequently speak, hear, read, and write to communicate with team members, leadership, and candidates
  • Frequently stand and walk throughout the property
  • Occasionally lift, carry, push, and pull up to 25 lbs.


Certificates, Licenses, Registrations:

  • Able to obtain/maintain necessary licenses and/or certifications as required local gaming regulations.


Benefits/Perks:

  • Medical, Dental, Vision
  • 401K: Matches 50% of your contribution, up to 4% of eligible contribution
  • Educational Tuition Reimbursement
  • Paid Time Off
  • Ventra Program, EAP programs, etc.


Salary Range:

  • $85,000-$135,000

About Full House Resorts, Inc.

Full House Resorts is a regional casino company that owns and operates casinos and hotels in Colorado, Indiana, Mississippi, and Nevada. The company's properties include Bronco Billy's Casino and Hotel in Cripple Creek, Colorado; Rising Star Casino Resort in Rising Sun, Indiana; Silver Slipper Casino and Hotel in Bay St. Louis, Mississippi; and Stockman's Casino in Fallon, Nevada. Full House Resorts also has a management agreement with the Grand Lodge Casino at the Hyatt Regency Lake Tahoe Resort, Spa and Casino in Incline Village, Nevada. The company was founded in 1987 and is headquartered in Las Vegas, Nevada.
Learn more about Full House Resorts, Inc.
Size
1,700 employees
Market Cap
$261.1 million
Industry
Hospitality & Recreation
Net Income
$150,000
5 Year Trend
+4.3%
Revenue
$125.5 million
NASDAQ
FLL
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Full House Resorts, Inc.

More Hospitality & Recreation Jobs

Find similar Human Resources Manager jobs:

NationwideWaukegan, IL