Position OverviewWe're seeking a Human Resources Manager with strong experience supporting and managing people in retail or high-volume frontline environments, along with a solid understanding of HRIS system implementations and optimization. Reporting to the Head of People, this role will play a critical part in shaping our People Operations function, improving processes, and supporting our leaders and employees as we scale. If you thrive in a fast-moving, values-driven environment and love building structure while maintaining a human touch, this role is for you.
Initial Responsibilities:HR Compliance, Policies, Benefit Management & Employee Relations- Ensure compliance with federal, state, and local employment laws, as well as internal policies and procedures.
- Maintain accurate and organized employee records and documentation.
- Support employee relations matters with professionalism, sound judgment, and a people-centered approach.
- Act as a point of contact for employee questions regarding benefits, policies, and communications.
- Assist the Head of People on company-wide HR strategy, org design, compensation, and communication efforts.
Special Projects - HRIS Implementation & Systems - Lead or support implementation, optimization, and maintenance of HRIS platforms (Gusto, Greenhouse, or similar).
- Serve as an internal expert for HR systems, ensuring accurate employee data, reporting, and workflow automation.
- Identify opportunities to streamline HR processes and improve efficiency through technology.
- Develop documentation, trainings, and resources to help managers and employees use HR systems effectively
People Operations & Employee Experience- Serve as a trusted partner for managers and employees, particularly in frontline or customer-facing environments.
- Support and enhance onboarding and offboarding processes to ensure a smooth and memorable experience.
- Manage employee lifecycle tasks, including job changes, promotions, documentation, compliance, and policy updates.
Support and help lead HR programs such as performance reviews, engagement surveys, development planning, and culture initiatives. - Provide guidance and coaching to managers on people leadership, performance, and team dynamics
Qualifications:- 4-7+ years of Human Resources experience, with at least 2 years supporting or managing people in retail or high-volume customer-facing environments.
- Proven experience supporting or implementing HRIS systems (e.g., Gusto, Greenhouse, BambooHR, UKG, ADP).
- Strong understanding of HR best practices, compliance, and employment law across the U.S.
- Demonstrated ability to support managers through coaching, communication, and problem-solving.
- Highly organized with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Strong verbal and written communication skills, with the ability to build trust at all levels of the organization.
- Ability to handle confidential and sensitive information with professionalism and discretion.
- Experience in startup, entertainment, media, or mission-driven environments is a plus.
- A proactive, solutions-oriented mindset with a desire to continuously improve processes and culture.
Location: This position is located onsite at Dude Perfect HQ3 offices in Frisco, Texas (Dallas-Fort Worth Metroplex)
