Job Skills / RequirementsPURPOSE The Human Resources Manager performs and manages all Human Resources services, policies, and programs for Delta Protective Services, and carries out responsibilities in accordance with company policy and federal and state law in a manner that protects the company's reputation and advances our mission.
ESSENTIAL FUNCTIONS- Oversee and manage all areas related to the human resources function of the company.
- Proactively keep up to date on federal, state, and local applicable laws and apply these to ensure 100% compliance and minimize risks to the company.
- Continuously assess, improve and refine processes, procedures, systems, workflows, reporting, and communications.
- Employee Relations - Investigate and resolve employee concerns and complaints; manage the disciplinary process.
- Facilitate employee engagement and retention initiatives.
- Manage employee benefits programs efficiently and effectively.
- Serve as custodian of employee files
- Meet company KPI's related to employee training compliance, government compliance and staff levels and provide weekly reports.
- Staffing - ensure adequate level of coverage for all clients.
- Recruiting - own the process from A-Z from writing job ads to interviews to orientation.
- Employee Training - Ensure employees complete required BSIS (Bureau of Security and Investigative Services) trainings and remain compliant.
- Management:
- People: Schedule, support, monitor, and direct employees.
- Technology: Manage employee access to computer systems, applications, and networks.
- Performance: Assess, evaluate, and develop employees. Ensure KPIs and other goals are met. Provide appropriate corrective action when needed.
- Experience in payroll preferred.
- Other duties as assigned.
QUALIFICATIONS - Bachelor's degree or 5+ years' work experience as HR manager required. Degree in Human Resources Management, Business Administration, Management, or other relevant fields preferred.
- 5+ years of experience in progressively responsible human resource roles in California.
- 2+ years of experience in a management role.
- PHR/SPHR or SHRM-CP/SHRM-SCP certification.
- CPP certification preferred.
- Proficient in Microsoft Office (Word, Excel, Outlook and PowerPoint).
- Knowledgeable in HRIS.
- Well-versed in current California and federal labor laws, including requirements specific to the security industry.
- Self-directed and self-disciplined, highly organized and detail-oriented with exceptional work ethics.
- Strong problem-solving and decision-making skills. Ability to think critically, provide data-backed explanations and course of action clearly and efficiently.
- Strong customer service orientation.
- Ability to maintain confidentiality, exercise discretion and sound judgment; able to be entrusted with confidential and sensitive information.
- Excellent verbal and written communication.
- Ability to build positive relationships with clients, employees, and vendors.
- Experience in security industry and BSIS regulations preferred.
COMPETENCIES - Possess knowledge in multiple HR functions, such as recruiting, hiring, policies and procedures, benefits, employee relations, performance management, disciplinary actions, HRIS, and training and development.
- Excellent customer service skills. Detail orientated, professional, respectful, friendly, and responsive.
- Effective communication and interpersonal skills. Clear, succinct, persuasive, and compassionate.
- Self-motivated with ability to manage own time and projects efficiently.
- Result and detail oriented. Ability to produce high quality work in a timely manner.
- Critical thinking. Ability to examine information, understand and address situations based on available facts or materials.
- Anticipate needs. Ability to watch for patterns, anticipate client & employee needs, and provide solutions to improve the company's service offerings to clients.
- Exceptional work ethics.
- Appetite for continuous learning.
Education Requirements (All) Bachelor's Degree
PHR/SPHR
SHRM-CP/SHRM-SCP
Additional Information / Benefits - Medical Insurance
- 401k Retirement
- Weekly Pay
Benefits: Medical Insurance, Life Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan
This job reports to the President & CEO
This is a
Full-Time position
Travel is not required
Number of Openings for this position: 1
