Verizon Communications

Human Resources Information System- Senior Manager

Verizon Communications$101K — $194K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • Six+ years of relevant experience, including military or specialized training
  • Experience in designing and optimizing Workday Recruiting and/or Learning modules
  • Familiarity with Workday integration tools like EIBs, Cloud Connect, Web Services, APIs
  • Project Management experience
  • Willingness to travel up to 25%

Responsibilities

  • Partner with executive stakeholders to tackle complex business challenges
  • Translate business objectives into technology roadmaps
  • Implement and optimize Workday AI features for Talent Acquisition & Learning
  • Monitor industry trends and evaluate AI vendors for HR solutions
  • Lead cross-functional teams to ensure seamless integration across talent platforms
  • Define and track KPIs to measure ROI from Workday configurations
  • Mentor teams on Workday modules and AI capabilities

Benefits

  • Medical, dental, and vision coverage
  • Short and long-term disability insurance
  • Retirement plan with company match
  • Paid time off including holidays and personal days
  • Parental leave and adoption assistance
  • Tuition assistance and other incentives
Full Job Description
What you'll be doing...

As a strategic leader partnering with functional HR teams and IT, you will design, strategize, and deliver high impact technology initiatives that directly accelerate our overarching corporate objectives and strategic HR vision. You will be a driving force behind our digital HR evolution, seamlessly integrating AI into our global talent & learning ecosystems, leveraging your Workday configuration expertise to unlock new efficiencies and elevate the employee experience. You will partner directly with executive stakeholders to shape the enterprise HR technology roadmap, influencing critical decision-making on high-value technology investments, process optimization, and complex change management.

Key Responsibilities:
  • Partner directly with executive stakeholders to understand complex business challenges.
  • Translate high-level business objectives into strategic requirements and technology roadmaps.
  • Deliver Workday solutions for Talent Acquisition & Learning with a focus on implementing and optimizing Workday's latest AI and machine learning features (e.g., Sana, Agentic AI, conversational agents, predictive analytics, and smart hubs).
  • Continuously monitor industry trends, research and evaluate cutting-edge AI vendors and tools in the HR space (such as automated candidate slate ranking, AI interview guides, and predictive skills mapping) and configure Workday to integrate seamlessly with these platforms.
  • Lead cross-functional technical teams to ensure seamless data flows and unified user experiences across all talent platforms by designing a cohesive, end-to-end talent and learning configuration strategy.
  • Define and track key performance indicators (KPIs) to measure the business value and ROI generated by Workday configurations.
  • Influence and guide senior leadership decision-making regarding HR technology investments, process optimization, and change management.
  • Communicate complex technical architectures and AI concepts in clear, business-focused terms to executive audiences
  • Provide guidance and mentorship to the team and the business on Workday modules and AI capabilities.
  • Manage relationships with Workday and external integration partners to ensure optimal service delivery and early access to features.


This role can sit out of any valid Verizon location.

What we're looking for...

You have a passion for HR Innovation. You are a visionary leader who consistently connects technology initiatives to the broader corporate strategy. You have the ability to look beyond the immediate request to anticipate future enterprise needs and evaluate downstream impacts of technology decisions on the global talent ecosystem and the end-to-end employee experience. You have a technical and functional mastery of the Workday platform, with a track record of successfully deploying complex configurations, navigating major product releases, and leveraging advanced, AI-driven modules. You have strong communication and advisory skills, allowing you to operate as a credible partner to senior leadership.

You'll need to have:
  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant experience required, demonstrated through work experience and/or military experience or specialized training.
  • Experience designing and optimizing the Workday Recruiting and/or Learning modules. This includes designing & configuring business processes, validation rules, calculated fields, and/or automated routing/notification frameworks.
  • An understanding of Workday integration tools, including Enterprise Interface Builders (EIBs), Cloud Connect, Web Services, and/or APIs.
  • Project Management experience.
  • Willingness to travel up to approximately 25% of the time.


Even better if you have one or more of the following:
  • Configuration knowledge of Workday Learning, Recruiting, Sana, and the Workday Skills Cloud.
  • Technical competency in configuring, tuning, and auditing advanced HR artificial intelligence systems, specifically Workday Sana AI, HiredScore (predictive scoring), and Paradox (conversational AI/natural language processing).
  • The ability to present to senior executives, translate highly technical architecture into clear business outcomes, and steer strategic HR technology decisions.
  • Strong analytical skills to map end-to-end, cross-functional talent lifecycles and identify opportunities for system consolidation and process automation.
  • Comprehensive knowledge of global AI compliance regulations and data privacy frameworks as they relate to automated hiring, learning & talent screening.
  • Mastery of Software Development Lifecycle methodologies within SaaS environments to manage complex tenant configuration strategies
  • Experience operating within Agile methodologies, including driving Sprint planning and facilitating scrum ceremonies to ensure continuous delivery.
  • Workday Pro Certifications.


If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours
40

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $101,500.00 - $194,000.00.

About Verizon Communications

MCIS delivers wireless links, turn-key systems, broadband leases, and system maintenance.

Verizon Communications Careers

Join the vibrant team at Verizon Communications, a global leader in technology and communications, where innovation meets purpose. Our diverse and inclusive culture champions forward-thinking and offers a plethora of job opportunities that cater to enhancing your professional growth and career trajectory. Work You’ll Do At Verizon Communications, you will be part of a dynamic team that is at the forefront of driving digital transformation in the telecommunications industry. Our commitment to diversity and innovation is not just about staying competitive but fostering an environment where all employees can thrive. Lead with Innovation Embrace the opportunity to work on groundbreaking projects that redefine how people connect. Verizon is not just a company; it's a community of leaders and innovators. With over tens of thousands of employees worldwide, our leadership is committed to providing a platform where skills and ideas converge to create impactful solutions. Join Our Inclusive Team Verizon’s commitment to diversity and inclusion is integral to our company’s ethos. We believe in empowering our team members by providing them with the tools, resources, and support they need to succeed. This includes comprehensive benefits, diversity training, and opportunities for professional development. Explore Career Opportunities Whether you’re looking for a full-time position, an internship, or a leadership role, Verizon offers a range of employment options to match your career ambitions. Our team is hiring creative and solution-driven professionals who are eager to learn and grow. Networking and Professional Growth Advance your career with Verizon’s unmatched opportunities for professional growth. Engage in networking events, leadership programs, and training sessions designed to hone your skills and expand your industry knowledge. Internship Programs Kickstart your career with a Verizon internship. Gain hands-on experience, work with seasoned professionals, and understand the inner workings of one of the world’s leading tech companies. Our internships offer a unique insight into our company culture and operations, setting a solid foundation for your career. Benefits and Culture At Verizon, we prioritize the well-being of our team members. Enjoy a comprehensive package of benefits that supports both your professional and personal life. Our culture promotes work-life balance, employee wellness, and continuous learning. Stay Connected Join Our Team Explore the various job opportunities at Verizon Communications and find the position that best suits your skills and interests. We are looking for passionate, curious, and innovative team players. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Verizon Communications. Join Verizon Communications today and be part of a team that values leadership, innovation, and diversity. Shape your future in an environment where your work makes a real impact.
Learn more about Verizon Communications
Size
118,400 employees
Market Cap
$164.4 billion
Industry
Net Income
$17.8 billion
Founded
1983
5 Year Trend
+1.2%
Revenue
$128.2 billion
NASDAQ

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