Human Resources Consultant, Business Services

Blakes

$100K — $135K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education in human resources, business or a related field required.
  • CHRP or CHRL designation preferred.
  • Minimum of 10 years of experience in an HR business partner or advisory role.
  • Experience supporting corporate or professional services teams; law firm experience is an asset.
  • Strong knowledge of Canadian employment legislation and HR best practices.

Responsibilities

  • Advise leaders on employee relations and team structure.
  • Coach leaders to improve team effectiveness and performance.
  • Ensure compliance with legislation and Firm policies, assessing risk.
  • Develop staffing plans, budgets, and conduct resource allocation.
  • Lead resolution of complex employee relations issues with fairness.
  • Advise on workplace accommodations and return-to-work processes.
  • Collaborate with recruitment team to attract high-quality talent.

Benefits

  • Comprehensive health and wellness programs
  • Professional development opportunities
  • Flexible work arrangements
  • Work in a collaborative and supportive team environment
  • Access to internal resources and knowledge-sharing networks.
Full Job Description
Overview

Reporting to the Director, Legal Support Services, the Human Resources Consultant, Business Services serves as a trusted strategic advisor and collaborative partner to leaders across the Toronto office's business services functions. The HR Consultant plays an integral role in fostering employee engagement, enhancing team effectiveness, and supporting efficient day-to-day operations, particularly in complex, high-impact, or sensitive situations.

Responsibilities

Key responsibilities include, but are not limited to:
  • Advise leaders on employee relations, team structure, staffing needs and people management.
  • Coach leaders to help bring out the best in their teams and enhance team effectiveness, performance and accountability.
  • Ensure compliance with applicable legislation and Firm policies, assessing and mitigating risk as appropriate.
  • Help with staffing plans, budgets and resource allocation, supporting business knowledge and risk analysis.
  • Lead the resolution of complex employee relations issues, balancing business needs, risk and fairness.
  • Advise on workplace matters, including accommodations, disability management and return-to-work processes.
  • Work with internal teams, senior people leaders and/or lawyers on sensitive or high-risk matters.
  • Work closely with the recruitment team on recruitment initiatives to attract high quality talent through effective hiring strategies in order to meet resourcing needs.
  • Support the implementation and delivery of HR programs within the business services departments while ensuring alignment with Firm policies and employment legislation.
  • Contribute to improvements in HR and operational practices to improve efficiency.


Education & Experience
  • Post-secondary education in human resources, business or a related field is required.
  • CHRP or CHRL designation is preferred.
  • A minimum of 10 years of experience in an HR business partner or advisory role.
  • Experience supporting corporate or professional services teams; experience in a law firm or other professional services environment is considered an asset.

  • Skills & Abilities
    • Strong knowledge of Canadian employment legislation and HR best practices.
    • Business acumen and ability to align HR with operational priorities.
    • Strong relationship-building and influencing skills.
    • Ability to coach and advise leaders effectively.
    • Sound judgment and problem-solving abilities.
    • Ability to manage competing priorities in a fast-paced environment.
    • Ability to handle sensitive matters with professionalism and confidentiality.
    • Sound judgment in complex, sensitive and ambiguous situations.
    • Ability to balance business objectives with legal, ethical and employee considerations.
    • Ability to anticipate and mitigate organizational and people-related risk.
    • Ability to provide clear, practical recommendations to support decision-making.
  • Compensation

    The anticipated annual salary for the Human Resources Consultant, Business Services position is $100,000 - $135,00. Salary levels will be determined commensurate with internal equity, market equity and experience.
  • Other Relevant Applicant Information

    While our experienced team will select and interview successful candidates, Blakes may use artificial intelligence (AI) to assist with shortlisting, screening and evaluating applications.

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