This is not a "keep the lights on" HR role. You'll own the full HRBP relationship for two fast-moving, revenue-driving departments - and you'll be a key player in how we modernize and strengthen our People function from the ground up.
You'll be part strategist, part coach, part process architect, part trusted confidant - and 100% focused on making Lightspeed a place where great people do their best work.
NOTE: This position is hybrid and requires several days onsite each week at our Austin, Texas headquarters. Sponsorship is not available for this position.
WHAT YOU'LL DO- Be a true partner. Own the HRBP relationship for both departments - sitting at the table with leaders, understanding their goals, and making sure our people practices support getting there. You'll be the go-to for workforce planning, recruitment, performance management, employee relations, and the hard conversations that need a skilled, empathetic hand.
- Support the full employee lifecycle. From job posting to exit interview, show up as an engaged, consistent presence - conducting stay interviews, supporting managers through employee relations issues, and helping us build a culture people want to stay in. Make things work better. Identify inefficiencies in HR workflows and fix them. Whether it's automating an onboarding step, building a cleaner offboarding process, or designing a repeatable performance review workflow - you see process gaps as opportunities, not annoyances.
- Use AI like it's part of your toolkit - because it should be. Actively use AI tools to do your job better: draft and refine job descriptions, analyze engagement trends, summarize exit interview themes, build scalable HR templates, and more. We're not asking you to be an engineer - we're asking you to be curious and current.
- Help us build the infrastructure. We're actively improving how our HR function operates - systems, documentation, communication, and repeatability. You'll be a key contributor: helping us move from "we've always done it this way" to "here's the smarter, scalable version."
WHAT YOU BRING - 3-5 years of HR experience, with meaningful time as an HRBP or in a generalist role with real business partner exposure
- Demonstrated experience supporting sales and/or marketing teams - you understand the unique culture, pace, and compensation dynamics of a revenue-driving org
- Working knowledge of sales compensation structures - variable pay, commission plans, quota design, and how they connect to motivation and retention
- A process improvement mindset - you've looked at an HR workflow and rebuilt it, not just flagged it
- Comfort with HR technology and genuine curiosity about AI - you're not waiting for a workshop to figure out how tools like ChatGPT, Copilot, or other AI platforms can make you sharper. You're also familiar with HRIS, ATS, Performance Management, and L&D platforms. Knowledge of Jira is a plus
- Strong communication skills - you can simplify complex HR concepts for a skeptical sales manager, write a crisp policy, and navigate a difficult conversation with equal confidence
- Self-starter energy - you don't need a detailed roadmap to make progress. You see what needs doing and you do it
NICE-TO-HAVES - Edtech or SaaS background - if you already understand our world, you'll ramp faster and contribute sooner
- Experience with HRIS platforms, ATS tools, and HR automation
- Familiarity with building or overhauling HR processes in a scaling company
- PHR or SHRM-CP certification, preferred
ABOUT OUR ATX HQ If your role includes spending time onsite, you will LOVE being at the ranch. Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done - and a whole lot more.
- 15,000 sq. ft. of open work area, offices, and huddle rooms
- Snacks galore and a private chef serving up lunch Tuesday through Thursday every week
- A state-of-the-art fitness center (with outfitted locker rooms)
- Physical therapist onsite regularly
- Indoor and outdoor casual collaboration spots
- Pet-friendly office environment
- A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun
All within 31 sprawling acres of Live Oak trees that foster a natural habitat for local wildlife. It is not uncommon to be greeted daily by whitetail deer. (Maybe it wants to join your meeting?)
