Human Resources Business Partner

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7+ years of HR experience as an HR Business Partner in a fast-growing or startup environment
  • Strong background in employee relations and conducting investigations
  • Ability to interpret and apply employment laws and company policies
  • Proven track record of coaching managers and influencing without authority
  • Excellent time management and ability to adapt to shifting demands
  • Proficiency in Google Suite and HR systems, with a preference for Paylocity and Lever
  • High discretion regarding employee information

Responsibilities

  • Manage and resolve complex employee relations issues through thorough investigations
  • Build proactive relationships with employees to anticipate concerns
  • Ensure compliance with employment law and 21HHS policies in management practices
  • Partner with managers to provide guidance on performance management and disciplinary actions
  • Conduct regular check-ins to stay connected with team dynamics and morale
  • Analyze workforce trends to develop solutions for retention and engagement
  • Support leadership in building morale and a high-performance culture

Benefits

  • Opportunity for advancement
  • Rapidly growing organization
  • Low turnover and high morale
  • Outstanding benefits including 401k with matching
  • Generous PTO
  • Medical, Dental, and Life Insurance
  • Flexible Spending Accounts and Pet Insurance
Full Job Description
The Opportunity

We are seeking a dedicated Human Resources Business Partner to serve as a trusted advisor to managers and employees across your assigned region. In this role, you'll focus on employee relations, leadership coaching, and proactive problem-solving-building the relationships and systems that keep our workforce productive, accountable, and aligned with 21HHS policies and best practices.

This is a hands-on role for someone who thrives on getting ahead of issues, guiding supervisors through complex people decisions, and fostering a culture where employees feel heard and supported.

Location: Primarily based out of our San Jose office; up to 20% drive time to regional sites.

What You'll Do

Employee Relations & Compliance
  • Manage and resolve complex employee relations issues through effective, thorough, and objective investigations
  • Build proactive relationships with employees across your region to anticipate concerns before they escalate
  • Maintain deep knowledge of employment law and ensure day-to-day management practices reduce legal risk and remain compliant with regulations and 21HHS policies

Coaching & Advisory
  • Partner with hiring managers and supervisors to provide guidance on coaching, counseling, performance management, disciplinary actions, and career development
  • Conduct regular check-ins with business units to stay connected to team dynamics, morale, and emerging issues
  • Identify training needs and individual coaching opportunities; monitor program effectiveness

Business Partnership
  • Analyze workforce trends and metrics to develop solutions, programs, and policies that improve retention, productivity, and engagement
  • Work closely with leadership to strengthen work relationships, build morale, and support a high-performance culture
  • Maintain strong business literacy-understanding your region's operational priorities, culture, and competitive landscape


What You Bring

  • 5-7+ years of HR experience, with proven success as an HR Business Partner-ideally in a fast-growing or startup environment
  • Strong employee relations background, including conducting investigations and navigating sensitive situations
  • Ability to interpret and apply employment laws, regulations, and company policies
  • Track record of coaching managers and influencing without authority
  • Excellent prioritization, time management, and follow-through under shifting demands
  • Proficiency in Google Suite and HR systems (Paylocity and Lever preferred)
  • High discretion and confidentiality with employee information
  • Experience supporting a dispersed or remote workforce is a plus
  • Healthcare or home health experience is a plus


Why you should come work for 21HHS:

  • Opportunity for advancement
  • Rapidly growing organization
  • Low turnover/High morale
  • Outstanding benefits for you and your family including 401k with matching
  • Generous PTO, Medical, Dental, Life Insurance, Flexible Spending Accounts, Pet Insurance and more


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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