Human Resource Director

Smugglers' Notch

$80K — $110K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, business administration, or relevant experience.
  • Five years of HR management experience required.
  • SHRM or SPHR certification preferred but not mandatory.

Responsibilities

  • Lead and coordinate HR staff in payroll, benefits, recruitment, and administration.
  • Establish and implement consistent HR processes.
  • Promote collaboration within the HR team for better service delivery.
  • Advise management on employee relations and performance issues.
  • Conduct employee investigations and suggest corrective actions.
  • Maintain and interpret HR policies and procedures.
  • Ensure compliance with employment laws and regulations.
  • Perform necessary audits on compliance and HR systems.
  • Collaborate with leadership on staffing and workforce trends.
  • Enhance recruitment strategies for diverse hiring needs.
  • Drive initiatives for employee engagement and professional development.

Benefits

  • Health and wellness programs.
  • Professional development opportunities.
  • Employee housing coordination.
  • Support for international hiring initiatives.
Full Job Description
The HR Director provides leadership and coordination for the Human Resources function at Smugglers' Notch Resort. Advises leadership and supervisors on employee relations, policy interpretation, and HR compliance matters while overseeing HR operations including recruitment, payroll and benefits administration, workers' compensation, employee housing coordination, and HR systems. The Director serves as a working leader, providing strategic direction while remaining actively engaged in day-to-day HR operations and supporting departmental processes when needed to ensure responsive service to employees and managers.

Duties & Responsibilities:

  • Provide leadership and coordination across HR staff responsible for payroll, benefits, workers' compensation, recruitment, housing coordination, and HR administration.
  • Establish consistent HR processes and documentation practices.
  • Foster collaboration across the HR team to ensure effective service to employees and managers.
  • Provide guidance to supervisors and managers regarding employee relations matters, performance management, disciplinary action, and workplace conflict.
  • Conduct or oversee employee investigations and recommend appropriate corrective actions.
  • Maintain and interpret HR policies and procedures.
  • Monitor compliance with federal, state, and local employment laws.
  • Perform required auditing with timeliness (EEOC, ACA, FLSA, 401K etc.) Assist with auditing insurance and 401k rosters.
  • Coordinate with legal counsel and regulatory agencies when necessary.
  • Partner with resort leadership to anticipate staffing needs and workforce trends.
  • Support the development of recruitment strategies for domestic and international hiring programs.
  • Support employee engagement, training initiatives, and leadership development programs.


Qualifications:

  • Bachelor's degree in human resources, business administration, or a combination of comparable education and relevant experience.
  • Five years' human resources management experience. SHRM or SPHR preferred but not required.


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