Gartner

HR Systems Product Lead

Gartner$86K — $118K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science, Information Systems or related field preferred
  • Minimum 2 years of Workday Benefits, Compensation and Time and Absence configuration experience
  • Knowledge of HR business processes
  • Strong Microsoft Excel skills
  • Analytical, troubleshooting and problem-solving abilities
  • Excellent interpersonal, written, and oral communication skills

Responsibilities

  • Evolve the Benefits, Compensation and Time and Absence technology portfolio
  • Maintain relationships and lead meetings with key business partners
  • Drive and maintain HR Systems capabilities
  • Own and execute on system administration for Workday
  • Drive and maintain capability-specific, vendor-led releases and enhancements
  • Support reporting & analytics team for defining and testing requirements
  • Manage bug/issue resolution processes

Benefits

  • Competitive salary and generous paid time off
  • Charity match program
  • Comprehensive Medical, Dental & Vision Plans
  • Parental Leave and Employee Assistance Program (EAP)
  • 401K matching
  • Collaborative and diverse team-oriented culture
  • Professional development and unlimited growth opportunities
Full Job Description
About this role:

The HR Systems Product Lead provides consultative guidance, operational leadership, and excellence in execution. This role sits within the HR Systems organization and requires a leader with a strong customer orientation, understanding of Human Resources business processes and expert technical knowledge of Workday HCM, specifically in the areas of Benefits, Compensation and Time and Absence modules. This role acts as the Product owner for these technologies. A successful candidate must provide line of sight into HR Systems teamwork, estimate the delivery of issue fixes and product enhancements and support the team to these deadlines while providing strong communication to the business.

What you will do:
  • Evolve the Benefits, Compensation and Time and Absence technology portfolio and roadmap in partnership with HR Systems leadership, our HR business owners, and other stakeholders across the business
  • Maintain relationships and lead meetings with key business partners to ensure visibility and partnerships for issue resolution and enhancements
  • Drive and maintain the Benefits, Compensation and Time and Absence capabilities within our HR Systems team
  • Own and execute on system administration for Workday, including configuration, business processes, security & compliance, notifications, auditing and data quality management
  • Drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing
  • Support operational excellence in our existing systems of record, continuously evolving processes, managing the Adoption Roadmap, ensuring the priority resolution of issues and application of project management principles for longer term initiatives
  • Manage bug/issue resolution processes: root cause analysis, impact analysis and driving solution design; in addition to implementing, testing and deploying solutions
  • Support Reporting & Analytics team for the definition and testing of report & dashboard needs of the organization including requirements gathering, designing and testing
  • Configure, test and process mass data loads via the Enterprise Interface Builder (EIB)
  • Support Compliance enablement via HRIS systems and processes, including liaising with key contacts to understand changes in regulatory environment
  • Execute quality assurance efforts to ensure the accuracy of data and information
  • Participate in and lead requirements gathering sessions with functional subject matter experts, IT and users
  • Support broader HR Systems Total Rewards team in handling end users inbound request and escalations including the development of knowledge management collateral to support training and education efforts


What you will need:
  • Bachelor's Degree in Computer Science, Information Systems or related field preferred
  • Minimum 2 years of experience configuring and managing Workday Benefits, Compensation and Time and Absence, including experience with business processes, data structure, domain and BP security, EIBs, reporting & calculated fields, data auditing
  • Annual benefits and compensation cycle management is a plus (i.e., Open Enrollment and Annual Merit Compensation Review)
  • Knowledge of HR business processes
  • Strong Microsoft Excel skills
  • Some experience developing reports and calculated fields in Workday preferred
  • Strong service orientation with a high sense of ownership and accountability
  • Proven ability to work independently and as part of a team
  • Strong analytical, troubleshooting and problem-solving abilities
  • Strong work ethic and motivated to achieve goals and exceed expectations
  • Exceptional time management skills and an ability to handle multiple assignments and meet deadlines
  • A 'systems' thinker with a process orientation and significant attention to detail
  • Superior interpersonal, written and oral communication skills
  • High level of executive presence
  • Change management experience preferred


Who you are:
  • Ability to multi-task
  • Ability to work at a fast pace with shifting priorities
  • Strong research and troubleshooting skills
  • Self-starter with superior drive and initiative
  • Ability to adapt to change
  • Continually looks to share and improve working practice in the team
  • Positive, client-focused mindset
  • Excellent level of detail


What you will get:
  • Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching more!
  • Collaborative, team-oriented culture that embraces diversity
  • Professional development and unlimited growth opportunities

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About Gartner

Gartner, Inc. is a research and advisory company that provides information, advice, and tools for leaders in IT, finance, HR, customer service and support, legal and compliance, marketing, sales, and supply chain functions. The company operates in more than 100 countries and has over 16,000 employees. Gartner was founded in 1979 and is headquartered in Stamford, Connecticut.
Learn more about Gartner
Size
16,600 employees
Market Cap
$26.4 billion
Industry
Net Income
$266.7 million
Founded
1979
5 Year Trend
+14.1%
Revenue
$4 billion
NASDAQ

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