HR Operations Program Manager

The PAC Group

$80K — $100K *
US-AnywhereRemote in United States
Staffing
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Minimum of 5 years of experience in HR program management or related roles.
  • Proven ability to influence and work effectively with leadership teams.
  • Expertise in HR policy creation and implementation in a corporate environment.
  • Strong project management and leadership skills to oversee multiple initiatives.
  • Excellent communication and interpersonal skills for cross-functional collaboration.
  • In-depth knowledge of HR laws, compliance, and workforce regulations.
  • Proficiency in HR software, data analytics tools, and program evaluation methodologies.

Responsibilities

  • Design, implement, and optimize onboarding experiences for new hires.
  • Collaborate with Admin Services, IT, and Hiring Managers for streamlined onboarding.
  • Develop onboarding materials and training sessions aligned with company culture.
  • Monitor onboarding effectiveness via feedback and data analysis.
  • Own the offboarding process, ensuring compliance and respectful departures.
  • Partner with Legal, IT, and HR for exit procedures and knowledge transfer.
  • Establish and maintain onboarding and offboarding policies and procedures.

Benefits

  • Fully remote work opportunity.
  • Collaborative work environment with cross-functional teams.
  • Focus on creating inclusive and impactful employee experiences.
  • Emphasis on continuous improvement and feedback.
Full Job Description
Location: Fully Remote
Reports To: Director of People & Performance
Department: Human Resources

FLSA: Exempt

Position Type: Full-Time

Job Overview:
We are seeking a strategic and detail-oriented Talent Lifecycle Program Manager to lead and continuously improve our employee onboarding and offboarding programs. This role is critical to ensuring a seamless and engaging experience for employees as they enter and exit the organization. The ideal candidate will be passionate about creating scalable, inclusive, and impactful programs that support our culture, values, and business goals.

Key Responsibilities:
  • Design, implement, and optimize onboarding experiences that accelerate new hire productivity and engagement.
  • Collaborate with cross-functional teams (Admin Services, IT, Hiring Managers) to ensure a smooth and coordinated onboarding process.
  • Develop onboarding materials, communications, and training sessions aligned with company culture and role-specific needs.
  • Monitor onboarding effectiveness through feedback and data, and continuously iterate for improvement.
  • Own the offboarding process, ensuring compliance, consistency, and a respectful experience for departing employees.
  • Partner with Legal, IT, and HR teams to manage exit procedures, knowledge transfer, and system access removal.
  • Establish and maintain policies, procedures, and service-level agreements for onboarding and offboarding.
  • Track and report key metrics to measure program success

Qualifications:
  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Minimum of 5 years of experience in HR program management or related roles.
  • Proven ability to influence and work effectively with leadership teams to drive business outcomes.
  • Expertise in HR policy creation and implementation within a corporate environment.
  • Strong project management and leadership skills with the ability to oversee multiple initiatives.
  • Excellent communication and interpersonal skills for cross-functional collaboration.
  • In-depth knowledge of HR laws, compliance, and workforce regulations.
  • Proficiency in HR software, data analytics tools, and program evaluation methodologies. Ability to analyze data and provide actionable insights to improve employee and organizational performance.
  • Excellent communication and interpersonal skills, with the ability to build trust across all levels of the organization.
  • Ability to work independently in a fast-paced, dynamic environment.

Preferred Qualifications:
  • Experience supporting manufacturing, logistics, or operations-based teams.
  • Familiarity with HRIS systems and data analytics tools.
  • Certification in PMP (Project Management Professional), SHRM-CP/SCP (Society for Human Resource Management), PHR/SPHR (Professional in Human Resources), or other relevant program management or HR certifications is a plus.

The salary range for this position is dependent upon experience, education, and qualifications.

Pay Range

$80,000-$100,000 USD

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