Reporting to the Regional Director Human Resources, the Human Resources Manager has the overall responsibility for providing senior support in all related Human Resources functions. Responsible for end-to-end service delivery. Coordinates activities with local management, employees, unions, airport officials and outside agencies and organizations. Works closely with senior management and Corporate Human Resources.
Main accountabilities include: - Serves management, employees as well as outside clients, handling day to day questions, concerns and resolving work-related problems.
- Implements Menzies policies and procedures as laid down in the Eight Pillars of Management.
- Analyses data, prepares reports and makes recommendations on a variety of human resources issues.
- Coordinates employee relations regarding activities and programs including but not limited to employee counselling, interpretation of policies, collective agreements, programs, and government regulations as related under the Federal sector.
- Provides escalated counselling and support to management and employees.
- Ensures that all monthly reporting for unionized benefits and dues are accurate and timely.
- Ensures compliance with all applicable employment laws and regulations.
- Provide coaching to management offering feedback and advice on employee and organizational issues.
- Acts as a catalyst/change agent by implementing recommendations that improve efficiency and operations.
- Able to perform at the strategic level and be a hands-on working leader, a doer.
- Keeps up to date on overall administrative operational activities of the Stations, identifying problem areas and taking corrective actions as needed.
- Has the duty to suggest any improvements to working practices especially those relating the Safety & Security.
- Ensure that there are detailed up-to-date records/reconciliation of all required functions.
- Establish, maintain, and promote effective working relationships with external suppliers.
- Assessing, monitoring, training & development of all Human Resources staff (as applicable).
- Ensure the Menzies business units remain fully compliant with internal control standards and all relevant industry, regulatory and Federal legislated requirements.
- Ensures all work is carried out observing safe working practices of self and others.
- Confers with the Station Managers on complex issues which require direction or approval.
- Additional duties and responsibilities as assigned by direct management
Safety, Security and ComplianceAll employees have a responsibility and duty whilst at work to:
- Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
- Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
- Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
- Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
- Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
- Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
- Fully understand the company health and safety policy.
- Attend training courses as may be arranged by the Company.
Qualifications and Experience- Bachelor's Degree or equivalent, CHRL designation.
- Minimum of 5 to 10 years' senior, progressive and relevant HR experience.
- Proficient knowledge and work experience in all Human Resources functions and activities.
- Thorough knowledge of all related HR laws, regulations with preference in the Federal sector.
- Experience in a multiple unionized environment is preferred.
- Proven ability to work under pressure, handle multiple projects, meet deadlines and work with a sense of urgency in a fast-paced environment.
- Experienced dealing with work of a confidential and sensitive nature.
- Strong interpersonal skills, solid problem-solving skills, competence in multitasking with the ability to deal effectively with all levels of the organization.
- Ability to establish and maintain effective relationships with authority members, peers, employees and outside
- Ability to present information and make recommendations effectively in oral and written form in the English language, excellent communication skills across all different work levels.
- Computer literate, knowledge of Microsoft Packages, UltiPro, Outlook, Insurance software
