About the Role
We are seeking an experienced and people-focused People & Talent Manager to lead core HR operations and employee experience initiatives across our growing retail organization. This role supports Retail, Warehouse, and Support Center teams while overseeing a high-performing People & Culture team.
The ideal candidate is a strategic and operational HR leader who thrives in fast-paced, high-volume environments and is passionate about building strong teams, scalable processes, and an engaging employee experience.
What You'll Do
o Lead and develop a People & Culture team including:
o HR Business Partner
o Compliance Specialist
o People Life Cycle Specialist
o Benefits Specialist
o Employee Relations Specialist
o Warehouse HR Specialist
• Oversee employee lifecycle operations including onboarding, offboarding, accommodations, benefits administration, and employee transitions
• Partner with Retail, Warehouse, and Support Center leaders to support workforce planning, engagement, and organizational effectiveness
• Provide leadership and guidance on employee relations matters, compliance, and HR best practices
• Drive consistent HR processes and ensure compliance with federal, state, and local employment laws
• Support talent development, performance management, and succession planning initiatives
• Analyze workforce data and trends to provide strategic recommendations to leadership
• Partner cross-functionally with Payroll, Operations, Finance, and Talent Acquisition teams
• Champion a positive, inclusive, and high-performance culture across the organization
• Identify opportunities to improve HR operations, employee experience, and team effectiveness
What We're Looking For
• 5-8+ years of progressive HR experience, including leadership or management experience
• Experience supporting retail, warehouse/distribution, or high-volume workforce environments strongly preferred
• Strong knowledge of HR operations, employee relations, compliance, accommodations, and benefits practices
• Proven ability to lead and develop HR teams
• Strong communication, coaching, and problem-solving skills
• Experience working with HRIS systems and workforce analytics
• Ability to thrive in a fast-paced, multi-site environment
Why Join Us
• Opportunity to lead and shape People & Culture operations across a growing organization
• High-impact leadership role supporting Retail, Warehouse, and Support Center teams
• Collaborative and people-first culture
• Exposure to strategic HR leadership and organizational growth initiatives
• Opportunity to build scalable HR programs and processes
Department People and Talent Role Support Centre Manager Locations CA, Torrance, Americas Support Center
