Salary: $70,304 to $90,000Pay Grade: 11
Job SummaryThe Human Resources Manager supports food and beverage operations at Intuit Dome and Kia Forum. Reporting to the Director of Human Resources, this position provides day-to-day HR support in employee and labor relations, investigations, recruiting, performance management, compliance, and employee engagement.
The ideal candidate is approachable, organized, solutions-oriented, and comfortable supporting a large, diverse workforce in a fast-paced union environment.
Essential Responsibilities- Serve as an HR partner to food and beverage leaders at both venues.
- Provide guidance on employee relations, attendance, workplace conduct, performance management, corrective action, and company policies.
- Interpret and administer collective bargaining agreements in partnership with the Director of HR.
- Support grievances, union meetings, information requests, and other labor-management matters.
- Maintain productive relationships with employees, managers, union representatives, and shop stewards.
- Conduct timely and thorough workplace investigations and prepare clear documentation and findings.
- Review disciplinary actions for accuracy, consistency, and compliance.
- Support high-volume recruiting, job fairs, onboarding, orientation, and event staffing.
- Coach managers on performance expectations, employee development, and documentation.
- Support compliance with federal, state, and local employment laws, company policies, and collective bargaining agreements.
- Monitor timekeeping, attendance, meal periods, overtime, payroll concerns, and other wage-and-hour practices.
- Assist with leaves of absence, accommodations, workers' compensation, and return-to-work matters.
- Maintain accurate and confidential employee, investigation, discipline, and labor-relations records.
- Track HR metrics and identify trends related to turnover, staffing, attendance, employee relations, and compliance.
- Support employee engagement, recognition, retention, and inclusion initiatives.
- Provide HR coverage during events, including evenings, weekends, and holidays, as needed.
- Promptly escalate significant employee or labor relations concerns to the Director of HR.
Qualifications- Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
- Three to five years of progressive HR experience.
- Union and labor-relations experience strongly preferred.
- Experience supporting food and beverage, hospitality, sports, entertainment, or other high-volume operations preferred.
- Knowledge of California employment practices, employee relations, investigations, performance management, and wage-and-hour requirements.
- Experience supporting a large hourly, part-time, seasonal, or event-based workforce is highly desirable.
- Proficiency with Microsoft Office and HR, payroll, scheduling, or timekeeping systems.
- PHR, PHRca, SPHR, SHRM-CP, or SHRM-SCP certification is preferred but not required.
Skills and Competencies- Strong employee and labor relations skills.
- Effective investigation and documentation abilities.
- Excellent written and verbal communication.
- Sound judgment and discretion when handling confidential matters.
- Strong organization, coaching, conflict-resolution, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to build credibility with employees, managers, senior leaders, and union representatives.
Work Requirements- Ability to work at both Intuit Dome and Kia Forum.
- Flexible availability, including some evenings, weekends, holidays, and event days.
- Ability to move throughout large venues, including kitchens, concession stands, clubs, suites, storage areas, offices, and employee workspaces.
- Regular in-person attendance is required.
At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
