Sephora USA

HR Business Partner, Retail, San Francisco

Sephora USA$125K — $145K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years HR experience in retail or multi-unit settings.
  • Proven leadership skills in organizational change and relationship building.
  • Working knowledge of performance management, employee relations, and compliance.
  • Strong analytical skills for interpreting HR data and making recommendations.
  • Self-starter with high accountability and initiative.
  • Bachelor's degree in HR or related field preferred; HR certifications (PHR/SPHR or SHRM-CP/SHRM-SCP) preferred.

Responsibilities

  • Partner with leaders to align HR strategies with business objectives.
  • Drive performance management and talent development processes.
  • Champion workplace culture and lead employee engagement strategies.
  • Manage employee relations and ensure compliance with laws and policies.
  • Assist with HR programs, training logistics, and special projects.
  • Travel 25-40% within assigned region for store visits.

Benefits

  • Health coverage with medical, dental, and vision plans; disability and life insurance are fully covered.
  • 401k with 4% match, FSA, HSA programs, and Student Debt Retirement plan.
  • Emphasis on work/life balance with PTO, flexibility, and protected leave.
  • Career development opportunities with training and tuition reimbursement.
  • 30% merchandise discount, free products, and special discounts on LVMH brands.
  • Access to mental health resources, financial coaching, and volunteer matching programs.
Full Job Description
Job ID: 294550
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, San Francisco, CA REMOTE, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Work Location:

Your Role at Sephora

Ready for a career glow up? As a Human Resources Business Partner (HRBP), you'll support field leadership by aligning HR strategies with business objectives to drive performance, engagement, and a positive employee experience across your assigned retail region. Reporting to the HR Manager, you'll act as a strategic advisor and coach to leaders, managing core HR functions including performance management, talent development, employee relations, compliance, and culture initiatives. You'll collaborate cross-functionally with HR Centers of Excellence and use data-driven insights to support organizational effectiveness while upholding Sephora's values. This is a remote market based position requiring residency in the San Francisco Bay Area.

What You'll Do
  • Strategic HR Partnership: Partner with Regional Directors, District Managers, and Store Managers to align HR strategies with business goals; advise leaders on talent decisions, team dynamics, and leadership development; and lead change management efforts to support organizational effectiveness.
  • Talent Management & Development: Drive performance management and feedback processes; lead talent reviews, succession planning, promotions, and leadership coaching; facilitate training and development initiatives; and manage annual HR cycles including performance reviews, talent calibration, and compensation planning.
  • Culture, Engagement & HR Analytics: Champion a positive and inclusive workplace culture; lead employee engagement and retention strategies aligned with Sephora's values; analyze HR metrics such as turnover, engagement, and absenteeism to identify trends and support data-driven decision making; and support culture-building programs that foster high performance and employee satisfaction.
  • Employee Relations & Compliance: Conduct and manage employee relations investigations; ensure compliance with employment laws and company policies; manage leave of absence and accommodation processes; and handle sensitive employee matters with confidentiality and integrity.
  • Projects & Areas of Responsibility: Assist with cyclical HR programs and cross-functional initiatives; coordinate training logistics and support overflow tasks; lead or contribute to ad hoc projects, process improvements, and special assignments; and support execution of broader HR initiatives across the region and company.
  • Travel & Store Visits: 25-40% within assigned region.


What You'll Bring
  • Progressive HR Experience: Experience in HR Business Partner or generalist roles, preferably within retail or multi-unit environments.
  • Leadership & Relationship Building: Proven ability to lead through change, influence decisions, and build strong relationships across all levels of the organization.
  • HR Functional Expertise: Broad knowledge across performance management, succession planning, employee relations, employment law and compliance, and leave of absence and accommodation processes.
  • Analytical & Technical Skills: Strong analytical skills with the ability to interpret HR data, build presentations, tell a clear story with data, and make actionable recommendations.
  • Self-Management & Accountability: Demonstrated ability to operate autonomously, take initiative, and consistently deliver high-quality work while maintaining ownership of outcomes.
  • Education & Credentials: Bachelor's degree in Human Resources or a related field preferred; HR certifications such as PHR/SPHR or SHRM-CP/SHRM-SCP preferred

What You'll Get:

The annual base salary range for this position is $125,000.00 - $145,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.
  • Caring Community. You'll collaborate with teammates who are equally passionate about innovating and driving the industry forward - together, united in beauty.
  • Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.
  • Meaningful Work. As you make an impact on beauty, you'll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.


Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.
  • Health. Choose a healthcare plan to fit you and your family's needs with medical, dental, and vision coverage. Sephora also fully covers our employees' disability and life insurance.
  • Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
  • Balance. You'll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
  • Growth. Career growth is built into every role, with access to training, development, and tuition reimbursement.
  • Perks. Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or "gratis," and flash sale discounts on LVMH brand products.
  • Support. Join a team that truly cares - with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.


Join Us and Belong to Something Beautiful

About Sephora USA

Sephora is a French multinational retailer of personal care and beauty products. Founded in 1970, Sephora has become a leading beauty retailer with over 2,600 stores in 34 countries worldwide. Sephora USA, Inc. is a subsidiary of Sephora and operates over 500 stores in the United States. Sephora offers a wide range of beauty products including makeup, skincare, fragrance, haircare, and bath and body products. The company is known for its innovative retail concept which allows customers to try products before they buy them. Sephora is committed to providing its customers with a unique and personalized shopping experience.
Learn more about Sephora USA
Size
10,000 employees
Industry
Founded
1998

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