Mary Washington Healthcare Group

HR Business Partner, Associate Relations

Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources or related field preferred
  • Minimum of five years progressive HR experience focused on employee relations
  • SHRM or PHR certification required
  • Experience in conducting interviews and analyzing findings
  • Proficient in verbal and written communication
  • Strong problem-solving skills and resourcefulness required
  • Experience in physician relations and shared services preferred

Responsibilities

  • Advise leadership on aligning HR strategy with business objectives
  • Ensure compliance with employment laws and internal policies
  • Consult on corrective actions and conflict resolution strategies
  • Lead investigations into workplace complaints and document findings
  • Conduct internal audits of Associate Relations processes
  • Collaborate with HR leadership to enhance HR policies and programs
  • Utilize HRIS and analytics to inform workforce metrics and training needs

Benefits

  • Employee development programs
  • Health and wellness initiatives
  • Flexible work arrangements
  • Collaborative work environment
  • Opportunities for professional certification
  • Support for continuing education
Full Job Description
Job Summary: The Human Resources Business Partner (HRBP), Associate Relations serves as a key role on Associate Relations matters and ensures consistent application of policies and practices while promoting a positive and productive work environment across the organization. This role is responsible for handling complex workplace investigations related to Associate misconduct, discrimination, harassment, retaliation, and policy violations, and will work closely and collaborate with other areas within Human Resources. Essential Functions & Responsibilities: • Serves as a key advisor to leadership on how to align HR strategy with business objectives and organizational goals. • Supports leadership in ensuring the company is compliant with current employment laws and regulations; ensuring that MWHC Policies and Procedures and MWHC Associate Handbook are relevant and updated. • Consults with leaders on a variety of matters including corrective actions, mitigating risk, policy clarification, ensuring compliance, and discrimination and harassment complaints. Assists in resolving or preventing negative workplace conflicts, grievances, and disagreements by creating action plans to address problem areas where disparate treatment/impact is identified. • Leads thorough and impartial investigations into workplace complaints, including interviews, evidence collection, and report preparation. Ensures investigations align with company policies, employment laws (EEO, ADA, FMLA, Title VII), and best practices. • Assists with internal audits of Associate Relations issues and processes to identify possible violations or gaps and makes recommendations of appropriate actions to resolve issues. • Partners with HR leadership in the effective implementation and continuous improvement of HR policies, practices, and programs. • Leverages HRIS and data analytics to provide insights and proactive recommendations for workforce metrics, trends, training needs, and operational performance. • Maintains advanced knowledge of Human Resource principles and standards and proactively shares credible consultation and best practices to stakeholders. • Performs other duties as assigned. Qualifications: • Bachelor's degree required; Human Resources or business-related field preferred. • Minimum of five years progressive HR experience with employee relations and HR investigations required. • SHRM or PHR certification required. • Experience conducting interviews, gathering evidence, and analyzing case findings required. • Proficient verbal and written communication skills, with demonstrated ability to effectively communicate with and influence others required. • Proficiency in Microsoft office (Word, Excel, PowerPoint) required. • Advanced problem-solving skills and ability to be resourceful required. • High degree of time management, customer responsiveness, and service orientation required. • Strong physician and provider relations experience, preferred. • Shared services experience preferred. • Workday experience preferred. Physical Requirements: Constant (67-100% of workday) sitting and use of arms and hands; occasional (0-33% of workday) standing, walking, bending, squatting; ability to lift, push, and pull up to 10 lbs.; auditory and visual skills. Mental Requirements: Possesses critical thinking and analytical skills. Ability to multi-task. Ability to communicate effectively and collaborate with a multi-disciplinary team. Environmental Requirements and Exposure Hazards: Potential risk of exposure to chemicals. Compensation Pay Range: $39.44 - $59.15

About Mary Washington Healthcare Group

Mary Washington Healthcare is a not-for-profit health system located in Fredericksburg, Virginia. The organization was founded in 1908 and has grown to include two hospitals, multiple outpatient centers, and a network of physicians and specialists. Mary Washington Healthcare provides a wide range of medical services, including emergency care, cancer care, heart and vascular care, and women's health services. The organization is committed to providing high-quality, patient-centered care and has been recognized for its clinical excellence and patient satisfaction. Mary Washington Healthcare is accredited by The Joint Commission and is a member of the Virginia Hospital & Healthcare Association.
Learn more about Mary Washington Healthcare Group
Size
4,500 employees
Industry

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