Salary : $104,979.42 - $157,469.26 Annually
Location : Surprise, AZ
Job Type: Full-Time Regular
Job Number: 27-00019
Department: HUMAN SERVICE & COMM VITALITY
Opening Date: 07/24/2026
Closing Date: 8/9/2026 11:59 PM Arizona

The City of Surprise Human Service & Community Vitality Department is seeking its next dynamic leadership team member to lead the Housing & Community Services Division as Manager. If you are passionate about helping people along their housing journey by implementing systems level partnerships and programs, this is the position for you! The Housing & Community Services Manager will lead a small division and masterfully manage and implement the City of Surprise Housing & Urban Development Community Development Block Grant and HOME programs, which includes housing and homelessness initiatives.
**THIS POSITION IS ELIGIBLE FOR A HIRING INCENTIVE**Existing employees are not eligible for this hiring incentive.
SUMMARY
Incumbents manage the operational functions, activities, budget and personnel for the Housing & Community Services Division, serve as the city lead strategist and advisor on regional issues of housing and homelessness. Exercises independent judgment in the development, implementation, and management of a variety of housing and community services programs. Manages the complex technical, fiscal, and policy aspects of affordable housing projects and programs; implements and administers City and grant funded programs to provide housing opportunities within the City to meet the needs of various income levels, household sizes, and preferences. Oversees the City's funding through the U.S. Department of Housing & Urban Development; provides professional and technical assistance to departmental and City staff in the assigned areas of responsibility; and supervises Housing & Community Services staff in implementing affordable housing, homeless, and community service programs.

EDUCATION and/or EXPERIENCE
Bachelor's Degree in Business or Public Administration, Social or Human Services, or related field, five years of directly related experience, and three years of supervisory experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed in the job description. Additional education cannot be substituted for experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS
None
SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.

Successful candidates will receive a post-offer, pre-employment background screening to include:

• Criminal Background Screening
• Education & Experience Verification
• E-Verify
• Fingerprinting

To view the full job description, including work environment and physical demands, click HERE

The City of Surprise offers a broad range of inclusive employee benefits to help employees in their work and personal lives. We are committed to a total rewards strategy that provides our employees with competitive compensation, generous benefits, and an environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life programs, including generous paid time off and twelve holidays. For additional benefit information, please
01

I understand all criminal convictions (felonies and/or misdemeanors including DUIs) that occurred as an adult (age 18 or older) must be disclosed when answering Question 7 and disclosed in full detail in Question 8 in the Agency-Wide Questions section of this application. I also understand my failure to disclose a conviction as outlined in Question 8 may be grounds for elimination of further consideration and/or a job offer to be rescinded.

• I acknowledge the above statement.

02

Are you legally authorized to work in the United States?

• Yes
• No

03

Are you currently employed by the City of Surprise?

• Yes
• No

04

Select the option that applies to your highest level of education completed:

• Master's Degree in Business or Public Administration, Social or Human Services, or related field, or higher
• Bachelor's Degree in Business or Public Administration, Social or Human Services, or related field
• Associate's Degree in Business or Public Administration, Social or Human Services, or related field
• High School diploma or G.E.D. awarded
• None of the above

05

How many years of directly related experience do you possess?

• 9 years or more
• 7 years to less than 9 years
• 5 years to less than 7 years
• Less than 5 years
• None of the above

06

Do you have at least three years of supervisory experience?

• Yes
• No

07

Describe your experience administering HUD Entitlement Programs (CDBG, HOME, ESG, HOME-ARP, or other HUD formula grant programs). Include the programs administered, years of experience, approximate annual funding levels, your role, and your primary responsibilities.
08

Describe your experience supervising staff responsible for administering federally funded programs. Include the number of staff supervised, your responsibilities for hiring, coaching, performance management, training, and how you ensured program quality and compliance.
09

Describe your role in preparing and implementing HUD planning and reporting documents, such as the Consolidated Plan, Annual Action Plan, CAPER, or similar federal planning documents. Identify the documents you personally prepared or managed and your specific responsibilities.
10

Describe your experience working with nonprofit organizations, housing authorities, developers, regional partners, and other governmental agencies to implement housing or community development programs. Include your role in developing or managing these partnerships.
11

Describe your experience managing HUD activities in the Integrated Disbursement and Information System (IDIS). Explain your role, the functions you performed, and how you used IDIS to support grant administration, reporting, financial management, and regulatory compliance.
Required Question