Qualifications

• Senior leadership experience in the hotel industry required
• Experience in a union environment preferred
• Proven track record in enhancing financial performance and guest satisfaction
• Strong team leadership skills with focus on accountability and collaboration
• Entrepreneurial mindset with innovative problem-solving skills
• Exceptional communication and interpersonal abilities
• High attention to detail and capability to multitask in a fast-paced environment
• University/College degree in a related field preferred

Responsibilities

• Oversee operations of a 185-room hotel including Front Office, Food & Beverage, Spa, and Security
• Lead operational departments to meet financial and operational targets
• Support General Manager in strategic hotel management
• Mentor and coach operational team and department heads
• Promote employee engagement and a collaborative work environment
• Ensure timely and accurate financial forecasting
• Assist in achieving hotel’s annual operating and marketing budgets
• Maintain and exceed product and service quality standards
• Ensure compliance with operational controls and legislative requirements
• Participate in departmental meetings and operational shift briefings
• Support the Hotel’s Service Excellence and Sustainability Committees
• Manage all operational aspects of the annual audit

Benefits

• Employee discounts on hotel rooms, dining, and spa experiences globally
• Flexible healthcare benefit plans effective after 30 days of employment
• 401(k) with 100% match on first 4% contribution
• Eligibility for the Executive Deferred Compensation Plan
• Participation in the Senior Leadership Incentive Program
• Learning programs for career growth and development
• Opportunities for internal and global career advancement
• Engagement in Corporate Social Responsibility activities