Hilton Grand Vacations

Hotel General Manager

Hilton Grand Vacations$69K — $100K *
Arden, NC 28704In-Person
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in hotel management or similar role.
  • Proven leadership capabilities in a hospitality setting.
  • Exceptional communication and time management skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently with minimal oversight.
  • Professional appearance and demeanor.
  • Flexibility to work various shifts, including weekends and holidays.

Responsibilities

  • Oversee all hotel operations to maximize revenue and guest satisfaction.
  • Lead marketing efforts to drive occupancy rates.
  • Develop community relationships to enhance the hotel's reputation.
  • Manage inventory and adhere to budget controls.
  • Hire, train, and motivate staff to foster teamwork.
  • Address guest and property issues with professionalism.
  • Ensure compliance with local regulations and timely reporting.

Benefits

  • Employee discounts on hotel stays and services.
  • Comprehensive training and development programs.
  • Health and wellness initiatives.
  • Flexible scheduling to accommodate work-life balance.
Full Job Description
Hotel General Manager

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service.

Compensation: $69,000 - $100,000

Key Responsibilities:
  • Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
  • Lead marketing and advertising efforts to drive occupancy and revenue.
  • Develop and maintain positive relationships within the local community.
  • Manage inventory, record-keeping, and ensure budgeted cost controls.
  • Hire, train, and motivate employees while fostering teamwork and growth.
  • Handle guest, employee, and property issues professionally.
  • Be available for on-call responsibilities and emergency coverage.
  • Maintain compliance with federal, state, and local regulations.
  • Ensure all required reports on revenue, expenses, and operations are submitted timely.

Essential Skills & Qualifications:
  • Previous experience as a General Manager or Assistant General Manager.
  • Ability to lead, delegate, and resolve conflicts professionally.
  • Strong organizational skills and attention to detail.
  • Ability to work independently with minimal supervision.
  • Professional demeanor with excellent guest service skills.
  • Must meet property grooming standards.
  • Willingness to work all shifts as needed, including weekends and holidays.

About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ

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