Performance Marketing Manager

MSC Cruises

$90K — $120K *
Miami, FL 33186In-Person
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in digital performance marketing or related roles
  • Proven experience managing media campaigns across digital platforms
  • Strong analytical skills with a data-driven approach to decision making
  • Experience with agency management and collaboration
  • US Passport or US Permanent Resident status necessary

Responsibilities

  • Lead management of performance campaigns on various digital platforms
  • Create and oversee campaign briefs, ad asset QA, and platform configurations
  • Monitor campaign performance and recommend budget reallocations as needed
  • Manage relationships with media agencies, ensuring alignment with KPIs
  • Build and maintain performance reporting dashboards for internal teams
  • Translate data insights for senior leadership into actionable strategies
  • Develop and implement structured A/B testing initiatives

Benefits

  • Opportunity to work with a leading luxury brand
  • Collaboration with global teams and exposure to international markets
  • Focus on data-driven decision-making and innovation
  • Supportive, inclusive workplace environment
  • Commitment to diversity and employee empowerment
Full Job Description
Your Purpose

Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss hospitality and luxury in Geneva. Leveraging our parent company MSC Group`s hundreds of years of maritime expertise, our fleet of six luxury ships (four currently in the pipeline and two sailing) have been designed and built in a totally different and unique way that transforms and redefines the luxury cruise experience, creating a category of its own, appealing to the next generation of luxury travelers.

The Performance Marketing Manager will drive North America's B2C digital performance media strategy to efficiently drive Explora bookings, revenue, qualified web sessions, and leads. The Manager is responsible for planning and optimizing digital marketing spend through the funnel, in partnership with external agency resources, North America stakeholders, and counterparts in our Geneva Headquarters to deliver goals within budget. The ideal candidate is highly data-driven, detail-oriented, and experienced in managing complex media campaigns at scale.

Your Impact

Performance Campaign Management
  • Lead end-to-end management of performance campaigns across biddable media platforms (paid search, paid social, programmatic display + video, etc.), optimizing to performance and efficiency goals.
  • Own campaign briefs, QA ad assets, manage UTMs, and oversee platform configurations.
  • Ensure accurate targeting, timely launches, and alignment with commercial priorities.
  • Monitor media pacing weekly/monthly to ensure alignment with budget and forecast, and recommend budget reallocation dynamically based on performance trends.
  • Drive creative excellence rooted in digital platform best practices, in partnership with Explora brand team and agency partners.


Agency Management & Coordination
  • Act as day-to-day lead for the media agency executing NA performance campaigns.
  • Review and approve media plans, forecasts, and recommendations, providing strategic guidance.
  • Hold the agency accountable for meeting KPIs, SLAs, and reporting standards.
  • Ensure collaboration across campaign planning, optimization, and wrap-ups, with alignment across brand, creative, analytics, and digital teams.


Reporting & Insights
  • Build and manage recurring performance reporting dashboards in partnership with the agency and internal analytics team, ensuring data accuracy and consistency.
  • Translate performance data into actionable insights and clear narratives for senior leadership.
  • Support the development of marketing forecasts, pacing reports, and ad hoc analyses to guide decision-making.


Optimization & Learning Agenda
  • Build and execute a structured A/B testing roadmap (audiences, creatives, landing pages, formats, channels).
  • Capture and share insights; scale learnings across campaigns and geographies.
  • Partner with global teams to align local learnings with broader strategies.


Your Journey so far

  • Bachelor's degree in Marketing, Advertising, Business, or a related field
  • 6+ years of experience in digital marketing strategy, planning, and measurement, with progressive responsibility; ideally in both brand and agency settings
  • Understanding of digital media landscape; experience with traditional media is a plus
  • Hands-on, in-platform experience planning and executing digital marketing campaigns across various channels
  • Advanced Excel skills are essential, also proficiency in analytics tools such as PowerBI, Tableau, Google Analytics, and digital advertising platforms, and marketing attribution methodologies
  • Knowledge working with digital/web analytics, A/B testing and marketing conversion practices
  • Ability to effectively manage external agencies and partners within scope
  • Excellent communication and presentation skills


Your Essentials

  • US Passport or US Permanent Resident

Similar Jobs

More Jobs at MSC Cruises

More Hospitality & Recreation Jobs

Find similar Performance Marketing Manager jobs: