Hotel General Manager

CUSA, LLC

$80K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in hotel management with a focus on major brands.
  • Proven track record of managing a Marriott Focus Service property.
  • Strong financial acumen with experience in expense control and payroll management.
  • Familiarity with hotel performance metrics (MPI, ARI, RGI).
  • Exceptional leadership skills with the ability to foster team building.

Responsibilities

  • Oversee daily operations across all hotel departments.
  • Drive revenue growth and ensure profitability.
  • Develop and implement brand training initiatives for the team.
  • Achieve key performance metrics including Medallia and Marriott Bonvoy enrollment goals.
  • Ensure compliance with Marriott brand standards and exceed fair share metrics.

Benefits

  • Opportunity to work with a respected major brand.
  • Focus on professional development and team-building.
  • Supportive company culture aimed at hospitality excellence.
Full Job Description
Now Hiring: Hotel General Manager

The requirement is major brand experience to include Marriott Focus Service. When joining our team, you will be joining a company who takes pride in creating an exceptional team, extending outstanding hospitality and Intent to Recommend and Elite Appreciation guest scores, operating a profitable business, managing and controlling expenses including payroll for bottom-line profitability.

The Hotel General Manager is the leader for the team with daily oversight of all hotel departments and providing achievement of top line revenue, team building, brand training, adherence to Marriott brand standards, exceeding fair share metrics for Medallia and Marriott Bonvoy enrollment goals, Achievement of STR performance metrics for MPI, ARI, RGI, while driving brand loyalty, and other indexes.

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