Hospice Account Manager

Mission Healthcare

$80K — $100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered.
  • Minimum two (2) years of healthcare sales, business development, or account management experience; hospice, home health, or senior care experience strongly preferred.
  • Proven track record of meeting or exceeding sales goals.
  • Strong communication, relationship-building, and public speaking skills.
  • Highly motivated, goal-oriented, and able to work independently in the field.
  • Knowledge of hospice philosophy and services preferred.
  • Must have a valid driver's license, reliable insured vehicle, and meet organization driving requirements.

Responsibilities

  • Develop and maintain relationships with physicians and healthcare facilities.
  • Generate hospice referrals by educating healthcare professionals on services and benefits.
  • Conduct sales calls and community education events to promote hospice awareness.
  • Serve as the primary liaison between referral sources, patients, families, and the clinical team.
  • Identify and respond to the needs of referral partners, ensuring excellent customer service.
  • Collaborate with the intake and admissions teams for smooth transitions for new patients.
  • Maintain records of sales activities and referral trends using CRM systems.

Benefits

  • 401(k) retirement savings plan
  • Mileage reimbursement
  • Employee Assistance Program (EAP)
  • Paid vacation, sick leave, and holidays
  • Tuition Reimbursement
  • Medical, dental, and vision insurance (for employees scheduled 30+ hours)
  • Flexible Spending & Health Savings Accounts (for employees scheduled 30+ hours)
  • Disability, life, and AD&D insurance (for employees scheduled 30+ hours)
  • Pet insurance (for employees scheduled 30+ hours)
Full Job Description


Benefits Available to All Benefit-Eligible Employees
  • 401(k) retirement savings plan
  • Mileage reimbursement
  • Employee Assistance Program (EAP)
  • Paid vacation, sick leave, and holidays
  • Tuition Reimbursement

Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week:
  • Medical, dental, and vision insurance
  • Flexible Spending & Health Savings Accounts
  • Disability, life, and AD&D insurance
  • Pet insurance


Pay range (depending on experience): $80,000-$100,000+ a best-in-class compensation plan with competitive on-target earnings (OTE) - rewarding top performance without limits.

Schedule/Shift: Mon-Fri 8am-5pm

Territory/Location: Greater SGV

Responsibilities:
  • Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
  • Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals.
  • Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
  • Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
  • Identify and respond to the needs of referral partners, ensuring excellent customer service and follow-up.
  • Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients.
  • Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
  • Develops and implements marketing plans, assists in establishing agency volume projections, implements marketing plans and monitors the allocation of resources according to budgetary limitations.
  • Provides leadership in strategic planning, maintains comprehensive knowledge of Mission Healthcare's markets including government agencies, major payor groups, key referral sources and competitor's market positioning.
  • Meet or exceed monthly, quarterly, and annual sales goals as assigned.
  • Monitor market conditions and competitor activity; provide feedback to leadership to inform business development strategies.
  • Monitors and reports on cost-effective marketing efforts.

Qualifications:
  • Bachelor's degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered.
  • Minimum two (2) years of healthcare sales, business development, or account management experience; hospice, home health, or senior care experience strongly preferred.
  • Proven track record of meeting or exceeding sales goals.
  • Strong communication, relationship-building, and public speaking skills.
  • Highly motivated, goal-oriented, and able to work independently in the field.
  • Knowledge of hospice philosophy and services preferred.
  • Must have a valid driver's license, reliable insured vehicle, and meet organization driving requirements.

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