UnitedHealth Group

Home Infusion Supervisor - Intake

UnitedHealth Group • $72K — $130K *
Lenexa, KS 66215In-Person
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Active and unrestricted Registered Nurse (RN) license
  • 2+ years of RN experience in a specialty such as oncology or critical care
  • Previous supervisory or leadership experience
  • Experience in home health care or home infusion environments
  • Knowledge of compliance and regulatory requirements

Responsibilities

  • Oversee field nurses and their patient care activities
  • Manage clinical administrative coordinators based on branch needs
  • Assist in hiring and development of nursing staff
  • Ensure compliance with healthcare regulations and accrediting bodies
  • Participate in patient care meetings and support branch clinical staff
  • Implement efficient systems for patient care delivery
  • Monitor and evaluate staffing performance and training

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution
  • Development opportunities for career advancement
Full Job Description
The primary role of the Nurse Supervisor is to assist the Director of Nursing / Regional Nurse Manager (DON / RNM) with nursing team oversight and development. The Nurse Supervisor works collaboratively with Branch DONs or RNMs to manage field or administrative nursing staff, coordinate patient care, contribute to performance improvement activities, promote high quality patient care and improve patient outcomes. The Nurse Supervisor is relied upon by the DON / RNM to assist in maintaining efficient and effective nursing operations. In newly opened Branches, the Nurse Supervisor may function as the primary nursing leader of a team, incorporating elements of the DON role and reporting directly to the Regional Director of Nursing (RDON) until such time as the patient caseload and nursing team warrants a Director of Nursing position.

Primary Responsibilities:

  • Oversight of assigned field nurses and the work completed / care provided by this team
  • Oversight of clinical administrative coordinators (CACs), and / or patient care coordinators (PCCs), based on Branch / region need and scope of current responsibilities
  • Assist the DON / RNM with hiring, training, and developing a professional and allied staff
  • Assist branch leadership in ensuring compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies by continually contributing to the monitoring of operations and reporting and initiating changes
  • Participate in patient care meetings (e.g., "huddles") and other meetings
  • Serve as clinical resource to branch field staff, exercising considerable judgment, problem solving skills, conflict management, and professional knowledge
  • Assist the DON / RNM with implementation of efficient and effective systems that support the delivery of patient care and the achievement of quality patient outcomes
  • Assist the DON / RNM to ensure that departmental staff complete orientation, maintain clinical competence, participate in continuing education and are evaluated in a timely manner
  • Participate in the orientation of clinical staff, or other branch personnel
  • Ensure that the receipt, evaluation, acceptance and execution of the initial patient intake process includes patient verification, assessment, teaching, and the ongoing scheduling of nursing services in a timely and appropriate manner
  • Assist the DON / RNM with managing employees through establishing performance goals, allocating resources and reviewing policies for the department
  • Completion of performance evaluations, field supervisory visits, and performance management counseling
  • Ensure that all patient-related documentation, clinical and departmental reports are accurately completed, submitted, and / or filed in a timely manner, according to internal and external regulatory requirements and in support of the nurse billing process
  • Assist with the Agency Management Process to ensure appropriate, high quality care is provided to patients by subcontracted agencies
  • Knowledgeable of Company and Enterprise policies and procedures in order to ensure the delivery of quality patient care
  • Participate in planning, decision-making, and implementation of all branch office activities that impact clinical nursing services and the performance of the multidisciplinary team
  • Maintain professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise, while assuming responsibility for own clinical competency
  • Provide outstanding service to all customers; fosters teamwork; and practices fiscal responsibility and budget participation through improvement and innovation
  • Communicate with physicians and other health care providers on nursing related issues
  • Assist the DON / RNM with the preparation and maintenance of departmental reports
  • Prepare periodic reports for supervisor
  • Maintain all applicable internal, professional, local, state, federal licensures, certifications, and employment requirements, as required of staff department
  • As directed by the DON / RNM, assure team understanding, implementation and compliance with all aspects of the company's Performance Improvement Program
  • Input for quality and event reports; reviewing quality data for trends and improvement opportunities; performing follow-up investigation and resolution of employee / patient grievances; and participation in branch emergencies (actual and drills)
  • Participate in the marketing of services by providing educational programs / in-services and participating in team selling opportunities
  • Participate in various internal committees
  • May serves as branch infection control coordinator
  • Assume or augment the duties of the staff nurse, as required to provide direct patient care as per company policy
  • Maintain proficiency with electronic medical record system


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Active and unrestricted licensure as a Registered Nurse (RN)
  • 2+ years of RN experience in a related specialty, such as pharmaceutical industry, oncology, infusion therapy or critical care
  • Supervisor, leadership or manager experience
  • Experience as a registered nurse in a home health care and / or home infusion environment
  • Knowledgeable regarding compliance, regulatory, performance improvement and state / federal requirements / regulations
  • Proven ability to work with an interdisciplinary team of professionals including clinical, pharmacy, nurses, case managers, discharge planners, physicians, outside nursing agencies, patients, families and caregivers


Preferred Qualifications:

  • Bachelors degree in nursing
  • 1+ years of documented management experience
  • Experience with nurse staffing processes and management, including oversight of a large (15+) nursing and ancillary staff member team
  • Experience with acute and chronic infusion therapies
  • Experience in an ambulatory infusion suite setting
  • Knowledge regarding state regulations pertaining to home health licensure
  • Knowledge of the Infusion Nursing Society (INS) standards of practice, policies and procedures
  • Clinical leadership in home infusion therapy


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Healthcare
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ
UNH
* Ladders Estimates

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