Position Summary

Must have prior Home Infusion experience.

The Home Infusion Account Executive is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Home Infusion Account Executive is a self-motivated professional driving growth of current and potential new products within the portfolio. S/he takes ownership of executing targeted growth strategies to achieve growth objectives. S/he drives growth of the business through a thorough understanding of the assigned territory and establishes and maintains professional relationships with HCP groups to maximize new business opportunities. S/he develops new and lasting relationships with referral sources through tactful engagement and well-executed sales presentations. S/he partners with the Operations team to resolve customer service issues and to ensure high-quality service.

Position Specific Responsibilities

• Identifies, establishes, and maintains professional relationships with targeted physician groups and office staff members to maximize business opportunities. Demonstrates awareness of their needs and responds with appropriate action.
• Demonstrates effective selling skills during physician and/or office staff presentations with existing and potential customers.
• Consults with clinicians as well as medical office staff (i.e. biologics coordinator) to appropriately promote and provide industry-leading customer service.
• Reviews and analyzes all available growth data to create effective territory plans and utilize promotional budget funds.
• Establishes and maintains strong relationships with regional branch team members to ensure alignment and support of growth efforts.
• Maintains a call average as outlined in the growth plan, defined as face-to-face interactions with healthcare providers, focusing on top target customers.
• Achieves all growth performance goals and objectives for geographical responsibility.
• Shows expertise in local market dynamics (competition, payers, therapies), as well as complex disease state services.
• Collaborates cross-functionally to resolve issues in the best manner for customers.
• Performs other duties as assigned.

Education and/or Experience

• Bachelor's degree preferred.
• Two (2) years of sales experience in the home infusion market or related area with proven track record of success preferred.
• Specialty healthcare products experience preferred.
• Broad therapeutic area experience preferred.

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.
• Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Apply a range of problem-solving techniques to solve issues creatively to improve performance and company effectiveness. Proficient in territory analysis and planning. Results-oriented mindset with expertise in the complete selling cycle (call objectives, opening statements, listening, use of questions, feature & benefit statements, use of visual aids, objection handling, closing, post-call analysis). Experience developing and managing business relationships with physician office practices. Willing to travel at least 50% of the time for business purposes. Some overnights possible.

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.

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