HOA Client Representative

Mariani Premier Group

$95K — $115K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years as an account manager in commercial/HOA settings
  • Preferred degree in horticulture or landscape management
  • Knowledge of irrigation systems and PNW plant identification
  • Familiarity with Aspire software preferred
  • Bilingual in Spanish/English is a plus

Responsibilities

  • Bid on and sell new maintenance accounts to expand business
  • Conduct monthly site visits for all accounts
  • Organize monthly onsite meetings with HOA contacts
  • Monitor and adjust irrigation systems as needed
  • Assess health of site plants and schedule necessary tech visits
  • Prepare proposals and complete work orders for clients
  • Collaborate with the Maintenance Supervisor on crew coordination

Benefits

  • 401(k) plan with company match
  • Comprehensive medical, dental, and vision insurance
  • Flexible spending accounts and health savings accounts
  • Company vehicle provided
  • Access to PerkSpot discounts
  • Long-term disability and life insurance
  • Paid time off
  • Tuition reimbursement after one year of service
Full Job Description

Position Summary: Landscape East & West is a full-service award winning, eco-friendly, customer focused landscape contractor. We are seeking a key member of our HOA Maintenance Department for the role of Client Representative based out of our Clackamas location. The Client Representative is responsible for managing a portfolio of HOA/commercial properties, bidding and selling enhancement projects and new maintenance accounts, and managing client relationships.

Job Duties & Responsibilities

  • Bidding and selling new maintenance accounts on Eastside locations to grow existing book of business.
  • Make at minimum one site visit per month to each account.
  • Set up monthly meeting onsite with your contact(s) for HOA accounts. Update site contacts monthly at minimum.
  • Monitor irrigation on sites, adjust clocks if needed, report repairs needed.
  • Monitor health of Turf, shrubs and trees on all accounts and schedule techs as needed.
  • Complete work orders as needed and provide proposals to clients.
  • Complete periodic LQAs through Aspire.
  • Recommend enhancements and provide proposals to clients to meet or exceed sales goals.
  • Complete all paperwork daily, turn in receipts and billings.
  • Partner with Maintenance Supervisor on coordinating crews & equipment, reporting major issues to Department Manager, assisting with timecard review, and monitoring accounts for quality control.

Educational and Skill Requirements:

  • Minimum of 3 years of experience as an account manager in a commercial/HOA setting.
  • Degree in horticulture, landscape management, or related field preferred but not required.
  • Experience and knowledge of irrigation systems, PNW plant identification, plant insect & disease diagnosis.
  • Experience with Aspire software preferred
  • Spanish/English bilingual helpful but not required.

Physical Requirements:

  • Ability to lift 50 lbs.
  • Able to walk through client’s property, through all types of terrain.
  • Able to drive company assigned vehicle with occasional trailer.

Position Range: $95,0000 - $115,000 per year

This position is base salary plus commission for each closed work order/ enhancement or maintenance account sale.

This is a full-time position with flexible Monday-Friday work schedule.

The Perks 

  • 401(k) plan with company match  

  • Medical insurance  

  • Dental insurance  

  • Vision insurance  

  • FSA/HSA  

  • Company Vehicle

  • PerkSpot  

  • Long-Term Disability and Life Insurance  

  • Paid time Off  

  • Tuition Reimbursement (after one year of service)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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