Reports to: General Manager
Job Status: Ongoing Full-Time (Onsite)
Location: 13855 68th Ave, Surrey, BC V3W 2G9
Compensation: $80,000 - $90,000 annually + Bonus tied to achieving this KPI
Start Date: As soon as possible
Your Day-to-DayResident Care Coordination & Documentation:- Develop, maintain, and update individualized Personal Service Plans (PSPs) in compliance with BC Assisted Living regulations
- Conduct comprehensive move-in assessments and ongoing reassessments based on health changes or incidents
- Maintain accurate Electronic Health Records (EHR) ensuring confidentiality and data integrity
- Track and manage reportable incidents in alignment with Fraser Health Authority requirements
- Collaborate with the on-site Sage Pharmacy nurse on clinical assessments, medication reviews, and resident health monitoring
- Coordinate hospital discharges and ensure smooth, safe transitions into the community
Fraser Health Authority & Regulatory Liaison:- Act as the primary contact for Fraser Health Authority (FHA) regarding inspections, licensing, and compliance
- Ensure all care practices meet the Community Care and Assisted Living Act and provincial standards
- Prepare and submit reports, incident notifications, and corrective action plans
- Lead internal audits and maintain ongoing regulatory readiness
Resident & Family Communication:- Communicate effectively with residents and families
- Lead family care conferences and provide updates on resident health and care plans
- Offer culturally sensitive support and interpretation for residents and families
- Address concerns related to health, wellness, and care services with empathy and professionalism
Staff Training & Development:- Develop and deliver training on PSPs, incident reporting, EHR documentation, infection control, and emergency procedures
- Ensure staff maintain required certifications and competencies
- Mentor and support care staff to promote a consistent, resident-centered approach
- Identify training needs and support ongoing professional development
Wellness Program Leadership:- Design and implement health and wellness programs aligned with resident needs
- Coordinate events, workshops, and wellness initiatives
- Collaborate with Recreation, Dining, and external partners to enhance programming
- Monitor and evaluate program effectiveness and resident engagement
Measurement, Reporting & Continuous Improvement:- Establish and monitor KPIs related to care quality, documentation, and wellness outcomes
- Analyze resident feedback and health data to drive improvements
- Prepare reports for leadership on care performance and compliance
- Participate in committees and cross-functional initiatives to enhance services
What You Bring to the Table:- Diploma or certificate in Health Care Administration, Gerontology, Community Support Work, or a related field (Bachelor's degree is an asset)
- LPN License in British Columbia (required)
- Minimum 3 years of experience in assisted living, long-term care, or a related seniors' care environment
- Strong experience with PSPs, resident assessments, incident reporting, and regulatory compliance in BC
- Familiarity with Fraser Health Authority processes and Assisted Living regulations
- Experience with Electronic Health Records (EHR) systems and Microsoft Office
- Professional fluency in both Korean and English (Asset)
Nice to Have:- Certifications in gerontology, dementia care, or First Aid/CPR
- Experience working with hospital discharge teams and external healthcare partners
- Strong leadership and staff training experience
Skills & Abilities:- Excellent interpersonal and communication skills with a compassionate, resident-focused approach
- Strong organizational skills and attention to detail in documentation
- Ability to manage multiple priorities in a fast-paced environment
- Analytical mindset with a focus on continuous improvement
- Flexible and adaptable to occasional evenings or weekends
- Commitment to dignity, respect, and person-centered care
#dmnd
Don't hold back!- apply today, even if you do not tick every skills list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team.
We are proudly Canadian - rooted in our diverse communities, guided by our values, and committed to growing together from coast to coast.
