Head of Workplace Services

Decagon

$220K — $280K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-8+ years in workplace, real estate, or operations, preferably in startups or tech.
  • Experience in leading multi-site expansions and office build-outs.
  • Strong skills in vendor management and project execution.
  • Ability to build, inspire, and scale a diverse team.
  • Proficiency in balancing strategic planning with hands-on execution.
  • Experience in managing operations across the US and Europe.

Responsibilities

  • Lead and grow the Workplace team with a vision for global operations.
  • Drive real estate strategy, including lease negotiations and office openings.
  • Manage budgets to optimize spending on real estate and operations.
  • Ensure high standards for safety, compliance, and employee experience.
  • Collaborate with People, Finance, IT, and Leadership on growth planning.
  • Build consistent workplace programs and policies across locations.

Benefits

  • Comprehensive Medical, Dental, and Vision benefits for you and your family.
  • Life Insurance and Disability Benefits.
  • Retirement Plan options including 401K.
  • Parental Leave and family building benefits.
  • Monthly wellness stipend.
  • Complimentary daily lunches and snacks in the office.
  • Flexible vacation policy allowing you to take what you need.
Full Job Description
About the Team

At Decagon, our offices are more than workplaces - they're the center of how we build, collaborate and move fast together. From our San Francisco headquarters to expanding spaces in New York, Europe, Australia, and beyond, we create workplaces that are functional, inspiring and deeply aligned with Decagon's culture.

The Workplace team owns the strategy and operations behind our work environments, from real estate strategy and build-outs to the systems that keep our offices running seamlessly day to day. Our work directly shapes how Decagon operates, bringing intention and precision to the spaces where innovation happens.

About the Role

The Head of Workplace will lead Decagon's global workplace strategy and operations, ensuring our physical environments scale in step with our growth. You will oversee real estate and expansion projects, manage a team of office leaders, and build the systems that keep our spaces running with precision and purpose.

This role requires equal parts strategy and execution. You will shape Decagon's long-term workplace vision, from how we design and open new offices to how we evolve our day-to-day operations, ensuring every detail reflects the company's values and pace.

As a senior leader, you will partner closely with People, Finance, IT and the executive team to deliver world-class spaces that enable collaboration, drive productivity and embody Decagon's culture of excellence.

In this role, you will
  • Lead and grow the Workplace team, setting vision and scalable processes for global office operations.
  • Drive Decagon's real estate strategy by negotiating leases, managing brokers/vendors, and overseeing build-outs and office openings across San Francisco, New York and Europe.
  • Manage workplace budgets and optimize spend across real estate, operations and vendors to ensure efficiency at scale
  • Ensure operational excellence in offices, maintaining high standards for safety, compliance, and employee experience.
  • Partner with People, Finance, IT, and Leadership to plan for growth and deliver spaces that enable collaboration and high performance
  • Build programs and policies that create a consistent, high-quality workplace experience across all locations.


Your background looks something like this
  • 6-8+ years of experience in workplace, real estate, or operations, ideally in high-growth startups or tech.
  • Proven track record leading multi-site expansions and office build-outs.
  • Skilled in vendor management, project execution, and global workplace operations.
  • Strong people leadership, with the ability to build, inspire and scale a team.
  • Comfortable moving fluidly between strategic planning and tactical hands-on execution.
  • Experience working across geographies in the US and Europe

Compensation
  • $220K-$280K + equity


Benefits

We proudly offer the following benefits for our full-time employees:
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

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