LightSpeed Retail

Head of Revenue Operations

LightSpeed Retail • $150K — $180K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in Strategy, FP&A, GTM Operations, with People Management experience.
  • Operational leadership experience in a global SaaS Sales environment.
  • Ability to craft strategic vision and make data-driven decisions.
  • Extensive experience in a high-impact strategic role within a fast-growth global organisation.
  • MBA degree preferred; AI transformation experience within Rev Ops context is a plus.
  • Proven ability to influence across a highly-matrixed company.
  • Strong analytical background with strategic marketing or consulting experience preferred.

Responsibilities

  • Drive effective revenue operational management for Go-To-Market functions.
  • Manage revenue growth strategy execution and support global GTM initiatives.
  • Ensure alignment across sales functions globally.
  • Lead annual revenue operations planning cycles with cross-functional alignment.
  • Develop new processes and technologies to optimize revenue growth pathways.
  • Nurture cross-functional partnerships to impact overall growth.
  • Identify strategic priorities and oversee objectives for key team initiatives.
  • Leverage performance analytics to influence cross-functional revenue programs.
  • Build relationships and influence goals of stakeholders across GTM teams.
  • Build and manage a diverse, high-performing, inclusive team.

Benefits

  • Flexible work environment empowering you to excel.
  • Culture that celebrates performance and impact.
  • Opportunities for career advancement in a lean team setup.
  • Flexible paid time off and remote work policies.
  • Equity options to incentivize your contribution.
  • Pension plan contributions for your future.
  • Training opportunities for skill and career growth.
  • Health and wellness credits for personal well-being.
  • Time off for volunteering and community engagement.
  • Employee-led networks and social committees for community building.
  • Computer purchase program for personal tech enhancements.
  • Enhanced parental leave to support family growth.
Full Job Description
We're looking for a Head of Revenue Operations to join our team. Reporting directly to the SVP Systems & Revenue Operations, this position will oversee the global functions of Revenue Operations, Planning, Forecasting, Sales commissions and regional sales operations and Go-To-Market tools and systems.

This role will collaborate directly with Sales, Marketing, and Finance teams to determine change to GTM strategy & planning, implement performance metrics and influence alignment of all revenue operations.

What you'll be doing:
  • Drive effective revenue opåerational management within the Go-To-Market function
  • Manage revenue growth strategy and execution, operations, enablement and data analysis to support global Go-To-Market initiatives
  • Ensure global alignment across sales functions
  • Collaborate with leadership to drive annual revenue operations planning cycles and alignment across cross-functional businesses
  • Develop and influence new processes and technologies that optimize the path for supporting the revenue growth of the businesses globally across all routes to market
  • Develop and nurture cross-functional partnerships across the entire organization which impact overall growth
  • Partner with leadership to identify strategic priorities and opportunities for the team, overseeing objectives and key results, and ensuring focus is on highest-impact initiatives
  • Partner with relevant GTM Teams and Sales Strategy to leverage performance analytics, influence cross-functional revenue programs and escalate relevant topics
  • Build strong working relationships with executives and key leaders across GTM teams (e.g. product, engineering, marketing, information technology and finance) and influence the goals and priorities of stakeholders whose mission aligns with that of Revenue Operations
  • Build, develop and manage a diverse team of high-performing managers: Build and maintain a world-class, inclusive, diverse, high-performing team by driving effective onboarding, on-going training, retention with a strong remote culture

What you need to bring:
  • 8+ years experience in Strategy, FP&A, GTM Operations and in a People Management role
  • Experience in business, operational leadership roles in a global SaaS Sales environment
  • Experience in crafting strategic vision, making data-driven business decisions, including identifying gaps or business needs, and innovating and scaling solutions
  • Extensive experience in a high-impact strategic role in a fast-growth global organisation
  • MBA degree preferred
  • AI transformation experience preferred within Rev Ops context
  • Management experience and skills with proven experience influencing in a highly-matrixed company
  • Proven record of leading a diverse, high performing team across geographical regions and experience building high-performing, inclusive teams
  • Strong ability to interact and influence effectively with all C-level executives and senior leaders
  • As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
  • Ability to understand key performance indicators, both quantitative and qualitative in a compelling way
  • Strong analytical background; prior experience in a strategic marketing role and/or strategy consulting would be helpful

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try!

Be a changemaker

You'll enjoy:
  • A flexible work environment that empowers you to do your best work
  • A culture that celebrates performance
  • The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard
  • Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.
  • Flexible paid time off and remote work policies
  • Equity options, because this is your company too
  • Contributions to your pension plan. Your future matters
  • Training opportunities to grow your skills and career
  • Health and wellness credit so you feel your best
  • Time off to volunteer and give back to your community
  • Interest groups, employee led networks, social committees to sponsored sports teams
  • Computer purchase program to get your personal Macbook
  • Enhanced parental leave to support growing families

Fuel your growth. Find your people.

About LightSpeed Retail

LightSpeed Retail is a cloud-based point-of-sale and e-commerce software provider for retailers and restaurateurs. The company was founded in 2005 by Dax Dasilva and is headquartered in Montreal, Canada. LightSpeed Retail's platform allows businesses to manage their inventory, process transactions, and analyze sales data. The company's mission is to help businesses grow by providing them with the tools they need to succeed. LightSpeed Retail has raised over $290 million in funding from investors such as Caisse de dépôt et placement du Québec, iNovia Capital, and Accel Partners.
Learn more about LightSpeed Retail
Size
1,000 employees
Market Cap
$18.4 billion
Industry
Founded
2005
5 Year Trend
+48.5%

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