Coupang

Head of Policy Communications & Executive Writing

Coupang$148K — $256K *
Education, Government & Non-Profit
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 15+ years in speechwriting, policy communications, or related fields
  • Exceptional writing and editing skills
  • Experience with communications for senior executives and policymakers
  • Deep understanding of public policy and legislative processes
  • Strong track record in Washington, D.C. communications
  • Experience translating complex policy into accessible language

Responsibilities

  • Create compelling narratives on complex policy and regulatory issues
  • Develop opinion pieces, speeches, and executive communications
  • Identify opportunities to shape policy conversations
  • Maintain understanding of the Washington policy and media landscape
  • Monitor legislative developments for communication opportunities
  • Position executives as thought leaders through strategic storytelling
  • Advise on messaging and stakeholder engagement strategies

Benefits

  • Medical/Dental/Vision/Life, AD&D insurance
  • Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
  • Long-term/Short-term Disability
  • 401K Plan with Company Match
  • 18-21 days of Paid Time Off (PTO) based on tenure
  • 12 Paid Holidays
  • Paid Parental leave
  • Pre-tax commuter benefits
Full Job Description
Role Overview

Coupang is seeking an expert to help shape and communicate the company's perspective on complex public policy, economic, regulatory, and geopolitical issues. This leader will serve as a strategic thought partner to senior executives, developing compelling persuasive narratives, op-eds, policy messaging, congressional engagement materials, and executive communications that support Coupang's business and policy objectives.

The ideal candidate combines exceptional writing ability with deep intellectual curiosity and a sophisticated understanding of US and international public policy, government, politics, and current affairs. They possess the judgment to translate complex policy issues into persuasive and accessible communications for a wide range of audiences, including policymakers, media, business leaders, and external stakeholders.

This role is part of the Global Public Affairs and US Corporate Communications team, and will work closely with Public Policy, Legal, and executive leadership teams to ensure consistent and impactful messaging across a broad range of issues affecting the company.

What You Will Do
  • Create and evolve compelling narratives that articulate Coupang's positions on complex policy, economic, regulatory, and industry issues in support of the company's public affairs and advocacy efforts.
  • Develop high-quality opinion pieces, speeches, talking points, briefing materials, policy statements, congressional engagement materials, media content, and executive communications.
  • Serve as a senior member of the Global Public Affairs team, identifying opportunities to shape policy conversations and strengthen Coupang's external voice.
  • Maintain a deep understanding of the Washington policy, political, and media landscape, including emerging issues relevant to Coupang's business.
  • Monitor legislative, regulatory, and public policy developments to identify communications opportunities and potential risks.
  • Position Coupang executives as thought leaders through persuasive, audience-focused communications and strategic storytelling.
  • Advise executives on messaging, narrative development, stakeholder engagement, and external communications strategies.
  • Translate complex policy, regulatory, and economic issues into clear, compelling, and accessible communications for diverse audiences.
  • Partner closely with Public Policy, Legal, Corporate Communications, and business leaders to develop integrated communications strategies and messaging.
  • Conduct research and analysis on policy, regulatory, economic, and political issues affecting Coupang and its stakeholders.
  • Support executive preparation for media engagements, public appearances, policy events, and meetings with key external stakeholders.
  • Ensure consistency and alignment across corporate, policy, advocacy, and public affairs communications.

Basic Qualifications
  • Bachelor's degree
  • 15+ years of experience in speechwriting, policy communications, executive communications, government communications, journalism, public affairs, or related fields
  • Exceptional writing and editing skills across a variety of formats and audiences
  • Experience developing communications for senior executives, elected officials, policymakers, or public sector leaders
  • Deep understanding of public policy, government institutions, legislative processes, and political environments
  • Strong track record working with DC with key opinion leader audiences
  • Experience translating complex policy issues into persuasive communications
  • Strong research, analytical, and critical thinking capabilities
  • Ability to manage multiple high-priority assignments in a fast-paced environment

Preferred Qualifications
  • Experience serving as a speechwriter or senior communications advisor to government leaders, senior political appointees, elected officials, cabinet-level executives, or corporate executives
  • Experience within the White House, Congress, federal agencies, public policy organizations, think tanks, or executive branch departments
  • Experience in the U.S. Treasury, State Department, Department of Defense, or comparable government institutions
  • Experience writing for Members of Congress, cabinet officials, governors, or senior corporate executives
  • Experience as a political, policy, economic, regulatory, or Washington-based journalist
  • Experience with top-tier national media organizations such as The Washington Post, The New York Times, Politico, Axios, Associated Press, or similar publications
  • Understanding of technology, e-commerce, trade, economic policy, regulatory policy, or international affairs
  • Experience operating in highly visible and fast-changing public policy environments

Pay & Benefits
  • Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
  • The base pay for this position ranges from $148,400/year in our lowest geographic market to $256,520/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits (further documentation will be provided)
  • Medical/Dental/Vision/Life, AD&D insurance
  • Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
  • Long-term/Short-term Disability
  • Employee Assistance Program (EAP) program
  • 401K Plan with Company Match
  • 18-21 days of the Paid Time Off (PTO) a year based on tenure
  • 12 Paid Holidays
  • Paid Parental leave
  • Pre-tax commuter benefits

General Description of Other Compensation
  • "Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Recruitment Process and Others

Recruitment Process
  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider
  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

About Coupang

Coupang is a South Korean e-commerce company based in Seoul, South Korea, and incorporated in Delaware, United States. Founded in 2010 by Bom Kim, the company expanded to become the largest online marketplace in South Korea. Its expansion led the company to the video streaming distribution after the launch of the service Coupang Play. Coupang is often referred to as the "Amazon of South Korea", due its position and corporate size in South Korean online market.

Coupang Careers

Join the vibrant team at Coupang, one of the largest and most innovative e-commerce platforms in the world. At Coupang, we are not just a company; we are a revolution in online shopping, dedicated to transforming the customer experience through bold innovation and leadership in the digital landscape.

Work You’ll Do

Embark on a career journey with Coupang, where job opportunities abound to elevate your professional life. Whether you're seeking an entry-level position or a leadership role, Coupang offers a dynamic environment for growth and advancement.

Innovate and Lead

At Coupang, innovation isn't just another buzzword—it's the cornerstone of our operations. Join our team and contribute to projects that redefine the norms of e-commerce. With a focus on rapid delivery and customer satisfaction, your work will directly impact millions of lives every day.

Diversity and Inclusion

We believe that diversity fuels innovation. Coupang is committed to creating a diverse work environment where everyone, from any background, can thrive. Our diversity training ensures that all team members are valued and understood, fostering an inclusive culture that supports professional and personal growth.

Grow Your Career

Coupang is the perfect place to future-proof your career. We support our employees with unmatched training, development programs, and opportunities for upward mobility. From internships to full-time positions, every role at Coupang is designed to enhance your skills and push the boundaries of what you can achieve.

Be Part of Our Team

Our team at Coupang is composed of passionate, curious, and innovative professionals. We are hiring individuals who are not only looking to advance their careers but also to make a significant impact on the industry. Join us and be part of a team that values creativity and solution-driven mindsets.

Benefits and Culture

Coupang offers a competitive package of benefits that address the diverse needs of our employees. From health and wellness to financial planning, we ensure our team is equipped to lead a balanced life. Experience our culture where work-life balance is not just promised but practiced.

Networking and Professional Development

Networking at Coupang opens doors to expansive career opportunities. Connect with leaders and peers within the company through various networking events and collaborative projects. Our commitment to your career development is reflected in our continuous learning initiatives and professional growth activities.

Explore Job Opportunities

Are you ready to take the next step in your career? Explore the numerous job opportunities at Coupang, from customer service to tech innovation. Check out our current openings and find where your skills and interests align with our needs.

Stay Connected

Keep up to date with the latest at Coupang by following our careers blog. Gain insider perspectives and industry-leading insights that you can apply to your professional life today.

Apply Now

Ready to make a significant impact? Submit your resume, complete your profile, and prepare for an interview where you can showcase your unique abilities. At Coupang, your next great job opportunity awaits.

SEARCH COUPANG JOBS

Join Coupang and be part of a forward-thinking company that prides itself on leadership, innovation, and a commitment to the careers of its employees.
Learn more about Coupang
Market Cap
$27.5 billion
Industry
Founded
2010
5 Year Trend
+61.5%
NASDAQ

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