Job SummaryWe are seeking a strategic and results-driven Localization Leader to oversee our translation and localization efforts at Equinix. This role will be responsible for establishing and enforcing language standards, managing vendor relationships, and driving continuous improvement in our localization processes. The ideal candidate will possess a strong understanding of localization strategies and governance, as well as the ability to collaborate effectively with cross-functional teams.
ResponsibilitiesStrategy and Governance:
- Own internal guidance on language sets, service levels, and translation quality
- Periodically evaluate and update priority languages and language tiering models as Equinix expands into new markets
- Reinforce and evangelize localization and internationalization best practices across the organization
- Serve as an escalation point for functional and regional teams to resolve translation-related issues
- Collaborate with the business to identify content that must be translated across the end-to-end customer and employee experience by language tier
Standards:
- Establish and disseminate style guidelines for translation tone and formality to vendors and internal reviewers
- Address concerns raised by customers, regional teams, or translation reviewers regarding translation quality
- Own and distribute the decision framework to determine mandatory languages and service level for all content across the company
Vendor Relationships and Tooling
- Manage approved translation and localization vendors and tools for enterprise-wide use
- Drive implementation and ongoing support with vendors, setup, enhancements to self-service capabilities, and integration points
- Act as the business owner for translation systems, functionality, and interfaces
- Track enterprise-wide spending and seek cost efficiencies through vendor and process strategies
Processes:
- Establish a Global Content Delivery pipeline for translated content company-wide
- Collaborate with vendors and key stakeholders to utilize and continuously improve a self-service translation capability
- Create and deliver training for cross-functional stakeholders on the translation strategy, standards, vendors, tooling, and processes
- Understand cross-functional and regional needs, driving continuous improvement in localization and translation approaches
Qualifications- 10+ years of relevant experience
- Proven experience in localization, translation management, or a related field
- Strong understanding of language tiering models and translation quality standards
- Excellent communication and interpersonal skills, with the ability to collaborate across teams
- High emotional intelligence and ability to influence
- Experience managing vendor relationships and driving process improvements
- Familiarity with translation tools and technologies
The targeted pay range for this position in the following location is / locations are:
Canada - Toronto Office TRO : 154,000 - 232,000 CAD / Annual
United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual
United States - Redwood City Office GHQ : 213,000 - 319,000 USD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.
The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
