Work Location:New York, New York, United States of America
Hours:40
Pay Details:$200,000 - $280,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:Financial Crime Risk Management
Job Description:This role leads enterprise FCRM Name Screening Operations across TD Bank entities and jurisdictions, setting strategy, governance, and operational standards for sanctions, PEP, adverse media, and related screening activities. Accountable for operational performance, regulatory readiness, risk management, and governance of AI and agentic capabilities within screening operations. Partners with senior stakeholders, regulators, Legal, audit, model governance, data, and control teams to drive disciplined execution, resolve issues, and advance operational maturity. Provides executive leadership to a diverse team, including talent development, performance management, resource planning, and delivery of consistent procedures, controls, and execution standards.
Depth & Scope:- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Owns screening operational activities for FCRM Name Screening Operations as a shared service for all TD Bank entities and jurisdictions
- Defines the strategy and vision for Name Screening Operations and governance of agentic capabilities deployed within their mandate, including for ongoing enhancements, issue resolutions, and foundational operations
- Owns and provides oversight for all Screening Operations projects, issues, and engagements ensuring to bring in other FCRM management and SMEs as needed
- Is data driven, helps stakeholders with insightful analysis on Name Screening and Adverse Media Screening Operations; works hand in hand with stakeholders including the Centralized Sanctions Groups, FCRM QA and Testing teams, internal/external auditors, Modeling & Analytics, FCRM Data, and Model Validation team members, etc. to lead operational changes and resolve impediments along the way
- Defines goals and milestones for their organization and conducts personnel duties for the department (e.g. performance evaluations, hiring and disciplinary actions)
- Responsible for identification of and resolution of process and operational changes, based on feedback from upstream or downstream partners, audits, testing, regulatory or other FCRM and 1st line functions
- Continuously benchmarks with peers to define the maturity of TD's FCRM Screening Operations working with VP, FCRM, Global Screening Capabilities & Operations to implement and deploy new strategies and processes
- Responsible and Accountable for adherence to SLAs, SLOs, or other risk objectives as it relates to the operational queues under their mandate, including providing rationale and return to green plans for Queues out of SLA
- Accountable for ensuring that screening operations procedures and practices are in alignment to applicable FCRM policies and standards, including additional guidance or requirements from FCRM stakeholders, thereby preventing sanctions and other AML-related breaches
- Is the Subject Matter Expert for FCRM screening operations and controls across TDBG, including ensuring a standardized adjudication and escalation model
- Presents and interacts with the OCC, FINTRAC, and other global regulators on sanctions- and AML-name screening operations related matters
- Responsible for the oversight and governance for name screening operations personnel, including agentic or other AI related capabilities deployed into the operational queues, within their mandate by establishing and conducting quality control processes
- Provides input and reporting on KPIs, KRIs, and other risk indicators for the program to senior leadership within FCRM and the Board
- Works closely with Legal as required
- Leads and coaches a diverse team of professionals covering screening operations related to Sanctions, PEP, Adverse Media, 314(a), CRBs, internal Watchlists, and MSBs to develop a clear operational philosophy, covering the full alert adjudication life cycle, issue management, change management, transformation strategy, development and management of standards, procedures, frameworks, process flows, and execution, training, and resource management for FCRM Name Screening Operations
Education & Experience:- Bachelor's degree required
- 10+ years of relevant Operations and Process improvement, Strategy and Execution, Transformation and Change management experience and/or management experience in a Risk or Financial Crimes function
- Knowledge of red flags and typologies in the U.S. and Canada
- Ability to solve problems logically and/or creatively, demonstrating professional judgement, quality control and adherence to high standards
- Knowledge and appreciation of the key concepts associated with risk management including inherent risks, controls and residual risk
- Extensive knowledge of AML and Sanctions regulations, risks, and appropriate controls
- Proven research and analytical skills, business acumen, strategic and creative thinking, project leadership skills and multi-tasking capabilities
- Experience in developing documentation that meets the highest regulatory standards and audit requirements
- Strong active listening, written and verbal communication and presentation skills and the ability to build networks and partnerships at all levels within the organization
Physical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel - Frequent
- International Travel - Occasional
- Performing sedentary work - Continuous
- Performing multiple tasks - Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds - Occasional
- Sitting - Continuous
- Standing - Occasional
- Walking - Occasional
- Moving safely in confined spaces - Occasional
- Lifting/Carrying (under 25 lbs.) - Occasional
- Lifting/Carrying (over 25 lbs.) - Never
- Squatting - Occasional
- Bending - Occasional
- Kneeling - Never
- Crawling - Never
- Climbing - Never
- Reaching overhead - Never
- Reaching forward - Occasional
- Pushing - Never
- Pulling - Never
- Twisting - Never
- Concentrating for long periods of time - Continuous
- Applying common sense to deal with problems involving standardized situations - Continuous
- Reading, writing and comprehending instructions - Continuous
- Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
