Full Job Description
The Head of Digital & Strategy leads GTI's continued evolution toward a product-driven organization, establishing modern product management practices and aligning technology investments with strategic priorities. This role drives a structured, scalable approach to product development and ensures effective execution through close partnership with the cross-functional organization.
The Head of Digital & Strategy plays a central role in shaping how digital initiatives are defined, prioritized, and delivered across GTI's diverse, state-specific operating environment, enabling consistent delivery of high-impact, business-aligned solutions.
Responsibilities
• Establish and lead a best-in-class Product Management function, including operating model, governance, and talent
• Define and evolve product strategy aligned to business objectives and customer needs
• Drive adoption of modern product management practices, including roadmapping, backlog management, and customer-centric design
• Define prioritization frameworks to align strategic initiatives with business and operational needs
• Partner with business and technology leadership to align product development with business value and long-term platform strategy
• Drive alignment across product, engineering, and operations to enable coordinated, scalable delivery
• Oversee Launch & Enablement team to support effective rollout and adoption of solutions
• Serve as a strategic partner to the CEO and executive team on product direction and transformation priorities
Requirements
• 12+ years of experience in product management, digital strategy, or related leadership roles
• Proven experience building and leading product management functions and operating models
• Experience defining product strategy and aligning technology initiatives with business objectives
• Experience leading enterprise-wide digital transformation or modernization initiatives
• Strong experience in prioritization, roadmap development, and delivering complex, cross-functional initiatives
• Experience working across business, technology, and operations in a multi-stakeholder environment
• Familiarity healthcare insurance programs (e.g., Medicaid), business administration, and enterprise platforms (e.g., ERP, claims, payroll, tax, customer-facing systems) preferred
• Experience operating in regulated and/or multi-region environments preferred
• Demonstrated ability to influence executive stakeholders and drive alignment across teams
• Strong communication and leadership skills
Location
• Hybrid (Executive leadership presence preferred; flexibility based on candidate)