OpenAI

Head of Communications, Business

OpenAI$150K — $200K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of professional communications experience in a high-growth company.
  • Expert in engaging enterprise audiences and tailoring communications across various regions and industries.
  • Skilled at developing long-term communication strategies and measurable programs.
  • Proven ability to build trusted relationships with executives, customers, and media.
  • Thrives in fast-paced environments, demonstrating sound judgment and decision-making.
  • Demonstrated collaboration with internal teams and supporting C-suite executives.
  • Experience in building high-performing teams and successful programs.

Responsibilities

  • Lead external communications for OpenAI and translate complex tech into compelling stories.
  • Collaborate with cross-functional teams to build global communications campaigns.
  • Create industry-specific programs showcasing how OpenAI tools add value.
  • Provide strategic counsel to C-suite executives to shape industry dialogue.
  • Develop relationships with media and manage diverse inbound requests.
  • Ensure organizational communication consistency across all channels.

Benefits

  • Hybrid work model of 3 days in the office per week.
  • Relocation assistance for new employees.
Full Job Description
About the Role

We're looking for a senior, enterprise-focused communications leader to define and drive how OpenAI shows up to businesses, from large enterprises to high-growth startups, and to build the communications strategy that brings that story to life across channels.

The mandate is to lead communications for Business, including shaping press narratives, driving proactive media engagement, and building credibility with business, technical, and industry stakeholders. You will set the strategy and build the system, including hiring or partnering for social and content execution where needed.

You will serve as a strategic advisor to senior leadership and play a critical role in ensuring communications is not a service function, but a driver of business outcomes.

In this role, you will:
  • Lead communications strategy for OpenAI's B2B business, shaping how we communicate value to customers, partners, and the broader market across industries
  • Own press narrative and media engagement, building and maintaining strong relationships with top-tier business, technology, and trade press, and proactively driving coverage that advances OpenAI's enterprise positioning
  • Translate complex product and platform capabilities into clear, credible enterprise narratives that resonate with technical buyers, executives, and decision-makers
  • Operate within a pod-based model, partnering closely with other comms leads and marketing counterparts to deliver a unified, coordinated marcomms strategy for your area
  • Ensure tight alignment with Marketing, co-developing integrated campaigns, launches, and storytelling that span earned, owned, and social channels
  • Advise senior leadership, including the CMO (Business), CRO, and other senior Business leadership, on positioning, messaging, and how to proactively shape industry conversations
  • Build and scale the function, including hiring or structuring support across social, content, and programmatic communications as needed
  • Drive proactive storytelling, increasing the volume and consistency of high-quality, positive narratives about how OpenAI is transforming work and business
  • Partner deeply with customers and GTM teams to bring real-world use cases and impact to life across industries and regions


You might thrive in this role if you have:
  • 15+ years of communications experience, with deep expertise in enterprise / B2B communications in high-growth technology environments
  • Strong press instincts and relationships, with a track record of shaping narratives and landing impactful coverage with business and industry media
  • Experience engaging enterprise stakeholders, including CIOs, CTOs, developers, and line-of-business leaders, with the ability to tailor messaging across segments
  • Demonstrated ability to operate as a strategic advisor to senior executives, not just an executor of comms plans
  • Experience working in highly cross-functional, matrixed organizations, with strong instincts for alignment across product, GTM, and marketing
  • Ability to build and scale teams, including structuring complementary capabilities such as social and content under a broader comms strategy
  • Sound judgment in high-velocity, high-scrutiny environments, with the ability to prioritize, triage, and lead through ambiguity
  • Balance of strategic thinking and execution, with a bias toward action and measurable impact


This role reports to the Chief Marketing Officer, Business and is based in San Francisco, CA.

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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