Priceline

Head of Communications, B2B

Priceline$192K — $288K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of experience in communications, preferably within B2B or related fields
  • Proven experience in leading global communications initiatives
  • Strong writing and storytelling skills, with ability to engage diverse audiences
  • Deep understanding of international media landscapes, particularly in North America, Europe, and Asia
  • Demonstrated ability to navigate corporate structures and influence C-suite stakeholders
  • Commercial acumen with insight into how communications can support business growth
  • Experience in establishing and scaling communications strategies and teams

Responsibilities

  • Define and implement the B2B communications strategy and narrative to support business objectives
  • Oversee external media relations and storytelling efforts to enhance B2B reputation
  • Advise senior leadership on executive communications and public engagement strategies
  • Create and manage internal communications to foster employee engagement and organizational change
  • Build the global B2B communications capability from the ground up, including governance and measurement
  • Collaborate with enterprise communications to ensure alignment with overall company messaging
  • Engage with key stakeholders to navigate complex communication needs and foster collaboration

Benefits

  • Comprehensive health and wellness benefits
  • Tuition reimbursement
  • Fitness reimbursement
  • Employee discounts
  • Flexible hybrid work model allowing two days in-office
Full Job Description
This role is eligible for our hybrid work model: Two days in-office. The Head of Communications, B2B will define, build and lead the global communications function for Booking Holdings' future, more connected B2B organization. Reporting to the Head of B2B Marketing, this role owns the communications strategy, operating model and governance supporting the organization's B2B business goals, ensuring communications is a strategic enabler of commercial growth, partner engagement and organizational transformation. The Head of Communications will oversee both external and internal communication to strengthen the company's B2B reputation, and drive awareness and engagement among partners, media, and employees globally. The role will own media strategy and execution as well as executive thought leadership focused on strategic partners. This includes developing speaker platforms and shaping B2B media partnership and sponsorship approaches across all key geographies. As the senior communications advisor to the B2B Leadership Team, the Head of Communications will influence strategic business decisions, organizational change and go-to-market priorities. This is a formative leadership role responsible for creating a new global communications capability from the ground up, including strategy, governance, channels, measurement, operating processes and team development. The role partners closely with B2B Marketing, Commercial, Product, Corporate Communications and Brand leaders to ensure communications supports business objectives while remaining aligned with Booking Holdings' enterprise priorities, standards and messaging. In this role you will get to: • Define and Drive the B2B Communications Strategy, Narrative & Positioning: Establish the organization's purpose, narrative and messaging focused on tech leadership and partner-centric solutions, while ensuring communications supports long-term business and commercial objectives. • Lead External Media Engagement: Build and oversee a global external communications program, including managing global media relationships across trade, business, and tech media, leading proactive storytelling, issues and reputation management. • Elevate Executive Thought Leadership: Act as the primary communications advisor to the CEO and senior leadership team, shaping executive positioning, speaking strategy, media engagements, and social media content (e.g., LinkedIn) to reinforce industry credibility. • Drive Internal Engagement: Design the communications strategy and oversee internal B2B communications globally to engage employees, support organizational transformation, mark major milestones, and translate change initiatives into clear, human-centered narratives. • Establish the B2B Communications Capability from the Ground Up: Establish core channels, governance, agency partnerships, and measurement frameworks (metrics and feedback loops), as well as coaching talent, to build a scalable, high-performing global communications function. • Ensure Global Alignment & Collaboration: Represent the B2B organization within Booking Holdings' enterprise communications leadership, partnering closely with the company's central corporate communication leads and brands to align B2B communications with enterprise priorities and strategy. What you have: • Strategic Insight: Ability to analyze and translate complex business priorities into clear communication strategies, providing high quality counsel to senior leadership and influencing executive decision making. • Storytelling: Exceptional writing and narrative-development skills, with the ability to craft compelling, insight-led messaging tailored to diverse global audiences and channels. • Global Experience: Deep experience working across international markets, with strong understanding of the media, business and cultural landscapes in North America, Europe and Asia. Able to translate global priorities into locally relevant strategies and communications, while effectively navigating regional nuances and stakeholder expectations. • Stakeholder Management: Proven ability to navigate complex, matrixed organisations, building alignment across VP- and C-suite stakeholders, influencing cross-functional decision-making, and effectively managing agency partners. • Agility & Builder mindset: An experimental, builder-oriented mindset with the ability to create and scale communications capabilities in dynamic, fast-paced and ambiguous environments. Experience establishing communications strategy, governance, operating processes and measurement frameworks while continuously optimizing outcomes as priorities evolve. • Commercial Acumen: Strong understanding of how communications supports business growth, product strategy and go-to-market priorities, with the ability to balance reputational objectives alongside commercial outcomes. • Industry Knowledge: Strong understanding of e-commerce, B2B, technology, including AI, tech, and / or travel industries. • Media & External Relations: Demonstrated experience developing and maintaining relationships with media, industry bodies, and key external stakeholders to drive reputation and influence. • Team Leadership & Development: Experience leading, mentoring, and developing high-performing There are a variety of job related factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant. The base salary range for Connecticut and the NYC-metro area is $192,000-$288,000. We are proud to offer a comprehensive benefits program designed to keep you and your family healthy, plan for the future and make the most out of life. For a glimpse of our benefits offerings, please see here. In addition to competitive health and wellness benefits, we currently offer other perks to eligible employees, such as: tuition reimbursement, fitness reimbursement, discounts, and more! If this role resonates with you, we encourage you to click the "apply" button! #LI-Hybrid

About Priceline

Priceline is an online travel agency that offers a wide range of travel services, including hotel bookings, airline tickets, rental cars, and vacation packages. The company was founded in 1997 and is headquartered in Norwalk, Connecticut. Priceline operates in over 220 countries and territories worldwide and has over 700,000 accommodations listed on its platform. The company's mission is to help people experience the world by making travel more accessible and affordable.
Learn more about Priceline
Size
30,000 employees
Industry
Founded
1997

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