We9re seeking a Head of Business Operations, reporting to the CEO, to own the operational and financial engine that powers everything we build. You9ll inherit a lean, high-performing team, a strong foundation, and be responsible for scaling it into something exceptional. This is a rare opportunity for a seasoned operator who wants the mission, the ownership, and the challenge of building at a company that9s already moving fast.
Responsibilities- Lead and develop a team of four spanning customer operations, customer experience, and business operations. Set direction, raise the bar, and build career paths.
- Own Automaker OEM and aftermarket device partnerships end-to-end, from pipeline development and evaluation through negotiation and ongoing relationship management.
- Drive strategic finance and accounting for the company, including financial modeling, burn and revenue tracking, scenario planning, and external financial relationships (R&D credits, tax accounting).
- Own the customer experience and operations function, ensuring fleet operators are supported at the highest level while building the systems and playbooks that scale as we grow.
- Partner directly with the CEO and leadership team on strategic initiatives, resource allocation, and cross-functional prioritization.
- Identify operational bottlenecks and build the processes, tooling, and automation that eliminate them before they become problems.
- Deeply understand our customers, our market, and our unit economics - and use that understanding to inform how we operate and where we invest.
Qualifications- We don9t believe in qualification checkboxes for candidates. These often cause great candidates to think they9re not qualified. If you think you can help us scale our business, let9s talk and see if we9re a fit.
You might be a good fit if...- You have 10+ years of experience in high-performance environments - startups, growth-stage companies, consulting, or investment banking - with a track record of building and scaling operational functions.
- You9ve managed teams before and know how to hire well, develop people, and hold a high bar without micromanaging.
- You9re an exceptional financial operator: comfortable owning a model, stress-testing assumptions, and presenting to investors and the board.
- You9ve built and closed strategic partnerships, and understand what it takes to move deals forward with large organizations like Automaker OEMs and infrastructure providers.
- You think in systems: when something breaks or slows down, your first instinct is to fix the root cause and build something so it doesn9t happen again.
- You9re a true generalist who gets energized by context-switching; from a partnership deck in the morning to a financial forecast in the afternoon to a customer escalation by EOD.
- You9re excited about using AI and automation to 10x your team9s output and eliminate work that doesn9t need to exist.
- You have a passion for electric vehicles and the future of transportation.
- You have high standards and a strong work ethic. You always bring your best and expect your colleagues to do the same.
Benefits- Competitive salary, commission, & equity
- Top notch health, dental, & vision insurance
- 401(k) retirement plan & match
- All equipment provided by Standard Fleet
- 697 First-time EV owner subsidy
