Google

Head of Business, Mid-Market Sales, Google Customer Solutions

Google$161K — $234K *
Consumer Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience
  • 11 years of sales experience in marketing, consulting, digital media, business development, or advertising agencies
  • Experience coaching or developing sales professionals
  • MBA degree (preferred)
  • Experience with digital campaign management, especially in Google Ads
  • Proven track record of exceeding sales quotas in digital advertising
  • Experience managing high-performance sales teams

Responsibilities

  • Lead management and support for account strategists and executives to drive business growth
  • Collaborate with executive leaders to synchronize team efforts and align on priorities
  • Build and nurture customer relationships through C-level engagement
  • Guide team accountability in creating and executing customer plans
  • Define innovative strategies for customer interaction and develop the necessary processes

Benefits

  • Access to Google's advertising solutions and resources
  • Opportunity to work with small- and medium-sized businesses
  • Culture focused on customer success and innovation
  • Possibilities for personal and professional development
  • Dynamic and fun working environment at Google
Full Job Description
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 11 years of sales experience in marketing, consulting, digital media, business development, or advertising agencies.
  • Experience coaching or developing sales professionals.

Preferred qualifications:
  • MBA degree.
  • Experience with or coaching digital campaign management, particularly in Google Ads or similar products.
  • Experience exceeding sales quotas in digital advertising sales or similar field.
  • Experience in building relationships with internal and external C-level stakeholders, particularly in an advertising or marketing context.
  • Experience managing and inspiring high-performance sales teams.
  • Experience building a book of business in digital media.


About the job

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Google Customer Solutions (GCS) Mid-Market Sales team is a growth engine for clients in GCS. Through long-term relationship development, we are dedicated to understanding customers' business goals and providing advertising solutions to drive their growth.

As a Head of Business, Mid-Market Sales, you will lead a high performing sales team to engage high-growth customers, align solutions to evolving business goals, and grow investment in Google Ads. You'll use your knowledge of the digital advertising landscape and influencing skills to grow relationships with key executives. You'll partner with cross-functional partners across GCS to drive initiatives to improve seller performance and customer success.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $161000 - $234000 (USD) 75% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Lead the management, operations, training, coaching, and support of account strategists and account executives to deliver on business growth, engagement, and customer satisfaction goals for a portfolio of customers.
  • Work with the executive leaders to ensure collaboration between the team, partner promoters, and cross-functional teams, and align on Google-wide priorities.
  • Cultivate customer relationships through key C-level meetings and speaking engagements.
  • Guide and hold team accountable in building and managing effective long-term plans with their customers.
  • Define the future of customer interaction (e.g., automation, first-party data, customer lifetime value, Customer Relationship Management (CRM) analysis, online to offline, CRM integrations) and help develop the necessary infrastructure and processes.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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