Position Summary

The Head of Binding, Wholesure is responsible for the leadership, growth, profitability, and operational performance of Wholesure's Binding business. This role is accountable for driving profitable revenue growth, expanding carrier and underwriting relationships, developing high-performing teams, and delivering exceptional service to retail agency partners.

Reporting to the Managing Director, Wholesure, the Head of Binding serves as the senior leader for the Binding business, partnering closely with executive leadership to execute strategic priorities while overseeing the day-to-day management of underwriting, production, operations, and financial performance. The successful candidate will bring deep wholesale insurance expertise, strong carrier relationships, and a demonstrated ability to grow delegated authority and binding operations.

Key Responsibilities

Business Leadership

• Lead the overall performance and strategic direction of the Wholesure Binding business.
• Develop and execute business plans that drive sustainable, profitable growth.
• Identify opportunities to expand products, markets, carrier partnerships, and distribution capabilities.
• Champion a culture of accountability, collaboration, innovation, and exceptional client service.

Financial Performance

• Own the Binding business profit and loss performance.
• Develop annual operating plans, budgets, and financial forecasts.
• Monitor and improve key business metrics, including revenue and premium growth, EBITDA contribution, underwriting profitability, hit ratios and retention, producer productivity, and operational efficiency.
• Identify opportunities to improve profitability through disciplined underwriting and operational excellence.

Carrier & Market Relationships

• Build and maintain executive-level relationships with insurance carriers, MGAs, and underwriting partners.
• Negotiate, maintain, and expand binding authority agreements.
• Partner with carriers to improve portfolio performance, profitability, and market capacity.
• Evaluate and secure new carrier relationships that support business growth.

Sales & Production Leadership

• Partner with production leadership to drive profitable new business growth.
• Develop strategies to increase premium volume while maintaining underwriting discipline.
• Support recruitment, retention, and development of top underwriting and production talent.
• Collaborate with retail distribution partners to maximize cross-selling opportunities.

Underwriting Excellence

• Establish and reinforce underwriting standards and governance across the Binding platform.
• Monitor portfolio performance, carrier profitability, and loss ratio trends.
• Ensure compliance with carrier guidelines, delegated authority agreements, and regulatory requirements.
• Promote data-driven underwriting decisions and portfolio management.

Operational Leadership

• Drive continuous improvement initiatives that enhance efficiency, scalability, and customer experience.
• Partner with Operations, Claims, Finance, Compliance, Legal, and Technology to optimize business performance.
• Champion technology adoption and automation initiatives that improve productivity.

Talent Leadership

• Recruit, coach, and develop a high-performing team of underwriting and operational leaders.
• Establish clear performance expectations aligned with business objectives.
• Build succession plans and leadership capability across the organization.
• Foster an inclusive, collaborative, and high-performance culture.

Qualifications

Required

• Bachelor's degree in Business, Insurance, Risk Management, Finance, or a related discipline.
• 10+ years of progressive leadership experience within wholesale insurance, delegated authority, MGA, or specialty insurance.
• Significant experience leading Binding operations.
• Demonstrated P&L management experience.
• Strong knowledge of commercial property and casualty insurance products.
• Proven experience building and managing carrier relationships and negotiating binding authority agreements.
• Exceptional leadership, communication, and relationship management skills.

Preferred

• CPCU, AU, ARM, or similar professional designation.
• MBA or other advanced degree.
• Experience leading business transformation, technology initiatives, or acquisitions.

Core Competencies

• Strategic Leadership
• Commercial & Financial Acumen
• Underwriting Expertise
• Carrier Relationship Management
• Business Development
• Operational Excellence
• People Leadership
• Talent Development
• Negotiation & Influence
• Customer Focus
• Change Leadership

Success Measures

• Achievement of premium and revenue growth objectives.
• Sustainable profitability and EBITDA performance.
• Expansion of binding authority capacity and carrier relationships.
• Strong underwriting results and portfolio performance.
• Increased producer productivity and client retention.
• Operational improvements that enhance efficiency and service.
• Employee engagement, leadership development, and talent retention.

Leadership Profile

The ideal candidate is a collaborative and results-oriented leader who combines strong commercial instincts with underwriting expertise. They possess the ability to balance growth with risk management, build trusted relationships with carriers and producers, and develop high-performing teams that consistently deliver exceptional business results. They are comfortable operating in a fast-paced, entrepreneurial environment and are committed to driving continuous improvement across the Binding business.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.