Fiserv

Hardware Engineer - Print Production

Fiserv$75K — $95K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in network engineering or administration in print systems integration.
  • 3+ years with digital print devices (HP, Canon, Xerox, Ricoh) in commercial settings.
  • Experience with print management platforms like PaperCut or UniFlow.
  • Knowledge of core networking tech: TCP/IP, DNS, DHCP, VLAN, firewall management.
  • Understanding of PCI/PII compliance and data security protocols.
  • Strong mechanical/electrical skills for troubleshooting industrial print machines.
  • Bachelor's degree or equivalent experience in Computer Science, IT, Engineering or related field.

Responsibilities

  • Research market trends for production workflow improvements.
  • Design and implement print management platforms for optimized job processing.
  • Maintain industrial printing equipment through troubleshooting efforts.
  • Analyze performance data to enhance hardware efficiency and maintenance.
  • Use SNMP tools to monitor device performance and proactively address issues.
  • Collaborate with stakeholders to create end-to-end print solutions.
  • Engage with OEM vendors for hardware installation and support.

Benefits

  • Opportunity to collaborate with a diverse range of technical teams.
  • In-person work environment that fosters collaboration and productivity.
  • Practical hands-on experience with industrial-scale printing technology.
  • Flexibility to work on-call, helping to hone problem-solving skills under pressure.
Full Job Description
Job Title
Hardware Engineer - Print Production

What does a successful Hardware Engineer do at Fiserv?

As a Hardware Engineer in Hazelwood, MO, you will be responsible for the process flow of the infrastructure between secured upstream data, to our high-speed/high-volume production printing equipment. You will partner closely with the Technical Engineering, Operations, IT, and Security teams to ensure reliable connectivity between networks, servers, and commercial mailroom equipment. Your work enables secure, efficient document workflows that support critical print-on-demand communications to be delivered in a timely fashion.

What you will do:
  • Research market and technology trends to identify improvements in production workflows, downtime reduction, and maintenance repair efficiency.
  • Design, implement, and maintain print management platforms to optimize workflows to allow for quick resolution of connectivity and driver issues for sensitive print jobs.
  • Maintain industrial-scale printing and mail insertion equipment by means of mechanical and electrical troubleshooting.
  • Analyze production performance data and failure rates to improve hardware performance and preventative maintenance strategies.
  • Use Simple Network Management Protocol (SNMP)-based tools and logs to monitor device health, performance, and alerts, taking proactive action to minimize production downtime.
  • Collaborate with commercial print and publishing, packaging, and managed IT services stakeholders to design and validate end-to-end print solutions that meet performance and compliance requirements.
  • Collaborate with OEM vendors regarding installation, configuration, and implementation of new production and network hardware. Also In-person and phone consultation to troubleshoot and maintain application compliance for production and network hardware.


Experience you will need to have:
  • 5+ years of experience in network engineering or network administration in environments integrating enterprise networks with production printing systems or similar infrastructure.
  • 3+ years of experience working with digital print devices (such as HP, Canon, Xerox, Ricoh) and associated print software in a commercial or enterprise setting.
  • Experience implementing and supporting print management platforms (for example, PaperCut, UniFlow, PrinterLogic) and Raster Image Processors (RIPs) to enable efficient print job flow.
  • Experience with core networking technologies, including TCP/IP, DNS, DHCP, VLAN configuration, and firewall management in corporate IT environments.
  • A comprehensive understanding of PCI/PII compliance and data security.
  • Strong mechanical/electrical aptitude and experience with AC/DC electrical tools & applications to troubleshoot and maintain industry-scale production machines and componentry.
  • Bachelor's degree or higher in Computer Science, Information Technology, Engineering or related field or equivalent combination of education, related experience and/or military experience.


Recommended experience:
  • 5+ years of experience troubleshooting complex production hardware in a print or mail operations environment with IP5000, HP roll-to-roll printers, and Ricoh cut sheet printers.
  • Experience with secure printing implementations in regulated environments (such as financial services, healthcare, or government).
  • Experience with scripting or automation (such as PowerShell or Python) to streamline print and network administration tasks.


How you will work:
  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
  • This role requires flexibility to work on-call, including weekends and holidays.
  • This role requires the ability to stand for a majority of the shift; safely lift and/or carry up to 50 pounds; lift above your shoulders; and climb, squat, kneel, twist, push, and bend frequently during each shift.


This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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