Diligent is seeking a Senior Manager, GTM Technology to architect and scale our modern sales engagement and revenue orchestration stack. This role will design how systems like Outreach, Gong, Common Room, ZoomInfo, Clay, and Salesforce work together to drive pipeline creation, rep productivity, and an exceptional seller experience.
You will be responsible for building a connected, signal-driven GTM motion that enables smarter sequencing, tighter routing, automated workflows, and AI-native selling motions. This is an ideal role for someone who thrives not just in administering tools, but in creatively orchestrating them.
What You'll Be Doing- Own and evolve Diligent's sales engagement and orchestration stack, including tools like Common Room, Outreach, and Gong.
- Architect integrations to ensure GTM tools operate as a connected ecosystem with Salesforce as the system of record.
- Build signal-driven automations and scalable GTM plays, translating intent and activity into the right downstream actions across routing, outreach, and reporting.
- Identify and pilot AI-native opportunities to reduce manual work, improve targeting, and modernize how the field executes across the top and middle of the funnel.
- Design and operationalize sales workflows that improve pipeline generation, lead follow-up, sequencing execution, and rep productivity.
- Partner with Sales, Enablement, and Business Applications to align tools with field execution, measuring impact through adoption and pipeline outcomes.
- Drive governance and consistency through clear process design, documentation, and ongoing optimization of sales workflows.
Qualifications - 7+ years in GTM Technology, Business Systems, RevOps, or MOps roles.
- Deep hands-on experience with modern sales engagement and signal tools (e.g., Outreach, Gong, ZoomInfo, Common Room, Clay, or similar).
- Strong understanding of outbound workflow design and sequencing strategy
- Experience orchestrating multiple GTM tools into a unified seller experience
- Exposure to AI-enabled selling workflows and modern revenue automation
- Ability to think like a systems architect and a sales operator
- Familiarity with Salesforce as a core system of record
What Success Looks Like - Sales reps experience a seamless workflow across tools, not a fragmented stack
- Signals and enrichment automatically trigger the right engagement and routing
- Diligent's GTM technology stack operates as an orchestrated platform
- Pipeline generation becomes more scalable and measurable
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to
work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
